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Hearing against laboratories and diagnostic centres
During February and March this year, the Anti-Quackery Cell of the Punjab Healthcare Commission conducted raids on laboratories and diagnostic centres in various areas of Lahore. A total number of 105 labs were stopped from carrying out diagnostic tests since these were found deficient requisite facilities, standards, qualified pathologists and technical staff at the centres. The owners of these laboratories were directed to register their centres with the PHC, and carryout diagnostic and pathological tests only after meeting the requisite conditions and standards, and employing qualified staff. The hearing against 63 laboratories have been so far held already. The Commission is holding the hearing of another 26 Labourites on the 7th and 8th of June (13 each) at its Lahore office.
Anti-quackery campaign Orientation workshop
The Punjab Healthcare Commission and district administrations have joined hands for the eradication of quackery, and under section 36 of the PHC Act 2010, deputy commissioners have been authorised to nominate district officers to seal quacks’ premises. Another primary action which can be taken by the district administration is to constitute District Monitoring Committee, which will be headed by the Deputy Commissioner. The Chief Executive Officer of the District Health Authority will act as a secretary, while the latter will also prepare and maintain data-base of quacks, and report progress to the Commission and Committee, which will take action against quacks as per the PHC Act. After the seal of the outlet, a report will be sent to the PHC, which will conduct a hearing. After a thorough evaluation of the case, the Commission will send a disposal order to the district administration for the desealing or take any other action. The authorised officers, may be assistant commissioners, CEOs, DHOs, or any other official nominated, will take action under section 36 of the PHC Act, and the powers have been already delegated to the commissioners and deputy commissioners by the Commission to ensure sealing of quacks’ businesses. The officers will coordinate with other concerned authorities, identify ‘hot spots’ of quackery and also facilitate the PHC enforcement staff. It was recommended that the Health Intelligence Cells may be created as well. It was also suggested that action should be taken against wall chalking and other of advertisement modes. Moreover, public awareness campaigns be launched for which the PHC has offered a helping hand as well. In the penultimate orientation workshop with the divisional commissioners, deputy commissioners and district health authorities, the PHC detailed the Gujranwalla administration on Tuesday about the anti-quackery strategy, implementation of different laws and regulations, and role of the district administration, which was also briefed about various categories of hospitals, registration and licensing and assessment as per the Minimum Service Delivery Standards (MSDS) implementation. The district health officers were given guidelines for visiting quacks’ outlets, procedure to prepare reports and collect evidence. Chief Operating Officer PHC Dr Muhammad Ajmal Khan gave a detailed briefing about working of the Commission, especially various steps taken so far for eradicating the quackery. He gave an overview of the PHC’s regulatory mandate, development and implementation of the MSDS in all the healthcare facilities. He said the PHC was a statutory body to regulate the healthcare service delivery, and the model had been hugely helpful in regulating the public and private healthcare establishments by promoting a culture of clinical governance. He also talked at length about the magnitude, variants, health hazards and unethical promotion through various types of the media, especially the traditional means, which could be stopped by the district administration. Commissioner Gujranwalla Division Muhammad Asif assured action against the quacks for making the campaign successful. He appreciated the PHC for taking various initiatives for better health facilities in the province.
PHC starts training of field coordinators of SH&ME department
The Punjab Healthcare Commission on Tuesday initiated a three-day training workshop on the Minimum Service Delivery Standards (MSDS) for the field coordinators of the Specialised Healthcare and Medical Education Department. This workshop has been arranged on the request of the SH&ME for training the coordinators, who had comeback from Turkey recently after another training there. Besides acting as master trainers, the coordinators will monitor implementation of the MSDS in hospitals. They were given detailed information about the Standards, different ways and means for their implementation and various aspects for the inspections. While addressing the inaugural session, Chief Operating Officer PHC Dr Muhammad Ajmal Khan said a strong and effective team of the field coordinators was being prepared for the monitoring of the MSDS implementation, which would help in ensuring quality healthcare. He was of the view that it was the time to highlight importance of provision of quality healthcare, and remove misconceptions and doubts from the minds. “We must provide the same quality of healthcare to all across the society which we like for our kids and family,” he added. Earlier, Director PHC Dr Mushtaq Ahmed briefed the trainees in detail about different stages of the MSDS development, background, objectives and importance. Three members of the Turkish health ministry delegation, which is working on hospitals in the Punjab under Dr Hassan Kagill, also attended the training. They appreciated the PHC for conducting a useful workshop, and vowed to provide every possible assistance to improve the healthcare system.
18 April, Seminar on"Latest dengue management guidelines" in Multan
The Punjab Healthcare Commission and Mir Khalil-ur-Rehman Memorial Society (Jang Group) had jointly organised a seminar ‘Latest dengue management guidelines’ in Multan. The event was attended by the district administration, senior doctors, and other stakeholders. Commissioner Multan Bilal Ahmed Butt, Deputy Commissioner Nadir Chatha, Dr Ataur Rehman, eminent poet and columnist Khalid Masood Khan, Chief Executive PIMS Dr Javed Akram, Chief Operating Officer PHC Dr Muhammad Ajmal Khan and Director Clinical Governance and Organisational Standards Dr Mushtaq Ahmed Sulehria were also present on the occasion. The proceedings were conducted by Chairman MKRMS Wasif Nagi. The speakers said the Punjab government had been taking the dengue disease very seriously, and its prevention and treatment were being ensured by all the concerned in their respective spheres, whereas the PHC had been training doctors and raising awareness among the masses. While delivering the introductory note Dr Muhammad Ajmal Khan said the presence of people from different walks of life showed that the government and others’ concerned wanted to save the masses from dengue, and they were duty-bound for this. Addressing the physicians specifically, he considered them to be the first line of defence, and advised them to play their effective role against the disease. He added that the Commission had taken action against 5,000 quacks. About 34,000 healthcare establishments had been registered with the PHC, and approximately 19,000 HCEs had been issued licences. He also said that the Commission had developed the Minimum Service Delivery Standards (MSDS) for different types of HCEs, which had been done for the first time in this region.
A three-day capacity building workshop on MSDS, organised for Category-II HCEs
To train staff of the category-II HCEs of Rahim Yar Khan in the implementation of the minimum service delivery standards (MSDS), the PHC conducted a three-day capacity-building workshop. More than 40 participants from 23 different HCEs were trained by the training experts of the PHC.
31 March, Meeting of Senate Standing Committee on Devolution
Members of the Senate Standing Committee on Devolution conducted a meeting at the Punjab Civil Secretariat with its chairperson Mir Kabeer Ahmed Muhammad Shahi in the chair. Senators Col (r) Syed Tahir Hussain Mashhadi, Taj Haider, Muhammad Usman Khan Kakar, and Atta-ur-Rehman were also present. The meeting was held to review the devolution process of different sectors. The Senators appreciated the Commission for its work, and hoped that the standard of the healthcare provision would improve since the PHC was working in the right direction, especially for the MSDS implementation. Chief Operating Officer Dr Muhammad Ajmal Khan gave a detailed briefing to the Committee about the PHC working, mandate, jurisdiction, governance structure, success, and challenges. He also mentioned that the PHC had offered to extend every possible help to the commissions of Sindh and Khyber Pakhtunkhwa. He said the PHC model had been immensely helpful in regulating the public and private healthcare establishments by promoting a culture of clinical governance. Dr Ajmal gave an overview of the facilitative approach for the implementation of the MSDS, and trainings held in this regard. The Committee was also informed about the anti-quackery campaign and steps taken for the eradication of the menace.
workshop at the Mayo Hospital
The PHC has conducted a two-day orientation workshop for the staff of Mayo hospital was held to retrain and facilitate them in the implementation of the MSDS, and improve quality of the services at the HCE. More than 203 participants including Medical Superintendent, consultants, PGRs, pharmacists, head nurses, allied health professionals and mid-level managers were trained by the PHC experts. All the participants of the workshop admired importance of the MSDS to improve the quality of healthcare services. Experts from the Clinical Governance and Organisational Structure Directorate, including Director Dr Mushtaq Ahmed, Additional Director (Training) Dr Majed Latif, and Deputy Directors (Training) Dr Mukhtar Ahmed and Dr Shafiq-ur-Rehman facilitated the interactive workshop, and provided participants with an opportunity to have their questions addressed.
Meeting with Turkish health delegation at the PHC office
A delegation of the Turkish Health Ministry visited the Punjab Healthcare Commission, and discussed ways to improve standards of the health services in the province. Chief Operating Officer PHC Dr Muhammad Ajmal Khan and senior officials welcomed the delegation. The COO informed the delegation that the Punjab government was the first to take this initiative of institutionalising the PHC for improving quality of the healthcare service delivery in all the public and private healthcare establishments (HCEs). He also briefed the delegation in detail about the Commission, its objectives, core functions and challenges. The delegation was informed that the Commission had already registered over 32,000 establishments, whereas more than 18,000 provisional licences had been issued to the HCEs, and more than 238 workshops had also been conducted by the PHC to train the medical managers for implementation of the Minimum Service Delivery Standards (MSDS) at their respective HCEs. “To eliminate quackery in all its manifestations, the PHC has closed down businesses of over 5,000 quacks and imposed a fine of over Rs30 million,” he added. Dr Ajmal also informed the delegation about the initiatives taken by the PHC for infection control at the operation theatres, and the necessary arrangements proposed by the PHC before and after the operations, care of the patients after shifting to the ward, management of medication and responsibilities of the management. On this occasion, he expressed his firm expectation of working in close coordination with the Turkish for bringing improvements in the health sector of the Punjab. Head of the delegation Dr Hassan Kagill admired the PHC for its strenuous efforts, and expressed his firm hope that implementation of the MSDS would help in bringing more improvements in the health sector of the Punjab. Other Turkish delegates were Mahmand Tafiqan and Fatti Kiradar Ameer.
HC Conducts a Consultative Workshop to finalize the Draft MSDS for Dialysis Units and Centers.
The Punjab Healthcare Commission conducted a consultative workshop to finalize the Draft of the Minimum Service Delivery Standards for Dialysis Units and Centers. These standards were developed to standardize the quality of healthcare facilities at Dialysis centers, as the MSDS encompasses all the disciplines of healthcare and focuses on ensuring Quality Healthcare Services. Over 35 experts including Radiologist and Nephrologist from 21 districts; including Nishter Hospital Multan, Bahawalpur Victoria Hospital, Benazir Bhutto Hospital, Shauket Khanum Hospital, Ganga Ran Hospital, Services Hospital, Jinnah Hospital, Sheikh Zayed Hospital, Munshi Hospital, Fatima Memorial Hospital, Children Hospital and District Quarter Hospital of the different districts of the Punjab, reviewed the standards and contributed with their expert opinion and professional experiences. The members of core committee including Prof: Dr. Hafiz Ijaz, Pakistan Kidney and Liver Institute, Prof: Aizaz Mand Ahmad, Ittefaq Hospital and Dr. Noman Tarif Fatima Memorial Hospital firmed-up the draft with their professional input and valuable recommendations. The draft will be finalized after the formal endorsement by the Technical Advisory Committee of the PHC and approval by the Board of Commissioners, followed by notification by the Government of Punjab.
A farewell of VC UHS Prof Dr Muhammad Aslam
Chief Operating Officer PHC Dr Muhammad Ajmal Khan and senior officials of the Commission welcomed him on his arrival at the office. In their conversation, they held the ex-VC in high esteem for his services. Dr Muhammad Aslam, who is also a member of the PHC Technical Advisory Committee, appreciated the PHC for its efforts, especially the facilitative approach it had adopted for the implementation of the Minimum Service Delivery Standards (MSDS) at the healthcare establishments. Dr Aslam also expressed confidence in the PHC to bring more improvements in the health sector of the Punjab. While talking about his experiences at the UHS, he attributed his success to transparency in the working of the University. He added that collective wisdom and mutual trust were the golden rules for the success of any organisation. He also focused on resolving individual student’s problems during his stint. Dr Muhammad Ajmal Khan commended the ex-VC for his work, and presented him a shield.
Three Capacity-building workshops for Category-II, HCEs in Lahore
Three capacity building workshops were organized for the staff of category-II, HCEs from January 10-12, 11-17 and January 31 to February 02 in Lahore, where 108 participants from 51 HCEs were trained by the PHC experts. The experts particularly aimed at developing a consensus among the participants on complying with the MSDS developed for the -II, HCES, as they tend to raise the efficacy of the healthcare establishments and increase patient satisfaction.
Capacity-building workshops for the staff of DHQ,THQ Hospitals
Following a review of the status of MSDS implementation at DHQ and THQ hospitals, The Punjab Healthcare Commission has organized two three-day capacity-building workshops from January 4 - 6 and 24 - 26 in Lahore. In the session, 67 participants from 22 HCEs of DHQ and THQ hospitals were trained, in accordance with the revised training methodology, on the implementation of the MSDS developed THQ and DHQ hospitals.
KP healthcare Commission visit to the PHC
A delegation of the Khyber Pakhtunkhwa Healthcare Commission with the Chief Operating Officer Dr Muhammad Ajmal Khan and others during a visit to the Punjab Healthcare Commission Chief Operating Officer KPHC Aazar Sardar said that the model developed by the Punjab Healthcare Commission has been immensely helpful in regulating the public and private healthcare establishments by promoting a culture of clinical governance, which will be replicated in the KP. The delegation was given a detailed briefing about the working of the PHC, its various departments, challenges of the health sector and functions. The PHC has offered to extend every possible help to the KPHC. Chief Operating Officer PHC Dr Muhammad Ajmal Khan, while welcoming the delegation, briefed the delegation in detail about the Commission, its objectives, core functions and challenges addressed the Commission. The delegation was informed that the Commission had already registered over 32,000 healthcare establishments, while about 18,000 applications had been received for the issuance of licences. “To eliminate quackery in all its manifestations, the PHC has closed down businesses of over 3,000 quacks and imposed a fine of over Rs27 million during the last 15 months,” he added. The delegation was also told that the MSDS had been outlined for the clinics and laboratories, which would be implemented after the final approval. The KPHC delegation, comprising Director Licensing Dr Khalid, Additional Director Monitoring and Evaluation Abdul Nasir and IT consultant Sohaib Khan took keen interest in the development and functions of the Commission, implementation of the MSDS, divergent issues faced by the PHC and their resolution.
Capacity-building workshop for category-II B HCEs
The Punjab Healthcare Commission has organised a three-day capacity-building workshop in Lahore for the staff of the category-II B HCEs from December 21 to 23, which was attended by 36 participants from 15 HCEs. The participants of the workshop were familiarised with all the functional areas included in the MSDS, especially developed for the category-II B HCEs by the PHC. The assessment methodology of the Commission for measuring compliance with the standards was also explained. Dr Majid Latif, Dr Mukhtar Ahmed Awan and Dr Shafique-ur-Rehman were the resource trainers.
Capacity-building workshop for category-II B HCEs
The Punjab Healthcare Commission has organised a three-day capacity-building workshop in Lahore for the staff of the category-II B HCEs from December 21 to 23, which was attended by 36 participants from 15 HCEs. The participants of the workshop were familiarised with all the functional areas included in the MSDS, especially developed for the category-II B HCEs by the PHC. The assessment methodology of the Commission for measuring compliance with the standards was also explained. Dr Majid Latif, Dr Mukhtar Ahmed Awan and Dr Shafique-ur-Rehman were the resource trainers
WHO team visits Punjab Healthcare Commission
A delegation of the World Health Organization, led by Director Healthcare Delivery Regional Office Egypt Dr Muhammad Assai Ardakani, visited the Punjab Healthcare Commission here the other day, which was given a detailed briefing on the working of the PHC and its mandate. The delegation was welcomed by Chief Operating Officer PHC Dr Muhammad Ajmal Khan and senior officials of the Commission. The purpose of the meeting was to discuss and explore potential areas for collaboration between the PHC and the WHO. Dr Ajmal gave an overview of the PHC’s regulatory mandate and informed the visitors that the PHC was a provincial statutory body mandated to regulate healthcare services delivery in both public and private healthcare establishments. The delegation was briefed about objectives, functions and scope of the PHC and the facilitative approach it had adopted for the implementation of Minimum Service Delivery Standards (MSDS) for all healthcare facilities. The delegation was also informed about the anti-quackery campaign being run in the province for the eradication of the menace. Dr Muhammad Assai Ardakani appreciated the PHC for its efforts, and assured to work in collaboration with the PHC, especially in the assessment of the primary healthcare service delivery while using the PHC database. The delegation also expressed confidence for close working coordination with the PHC to bring necessary improvements in the health sector of the Punjab.
Capacity-building workshop for homeopathic practitioners
The Punjab Healthcare Commission has organised three one-day capacity building workshops from December 14 to 16 for the homeopathic practitioners. To strengthen their expertise in their relevant fields and enable them to successfully implement the MSDS at their clinics. In total, 134 practitioners from Sheikhupura district participated in the workshop, and were briefed by Dr Jamil Akhtar Ghauri, Dr Shafiq-ur-Rehman and Dr Mukhtar Ahmed Awan on the Minimum Service Delivery Standards (MSDS) compliance. The PHC experts explained that these standards were not prescriptive or cost intensive, as these had been developed keeping in view the ground realities.
A three-day capacity building workshop on MSDS, organized for Category-II HCEs in Lahore.
The Punjab Healthcare Commission has organised a three-day capacity-building workshop in Lahore for the staff of the category-II HCEs from December 7 to 9, which was attended by 30 participants from 21 HCEs. Owners, managers, clinicians and allied health professionals were trained to implement the MSDS at their respective HCEs. The participants of the workshop were familiarised with all the functional areas included in the MSDS, especially developed for the category-II HCEs by the PHC. The assessment methodology of the Commission for measuring compliance with the standards was also explained. Dr Majid Latif, Dr Mukhtar Ahmed Awan and Dr Shafique-ur-Rehman were the resource trainers.
Meeting with Turkish Delegation on Health Reforms
A Turkish delegation comprising health officials visited the Punjab Healthcare Commission on 2nd December 2016, which was given a detailed briefing on the working of the PHC, especially the Minimum Service Delivery Standards. The delegation was welcomed by Chief Operating Officer PHC Dr Muhammad Ajmal Khan and senior officials of the Commission. The Turkish delegation showed keen interest in the MSDS, and asked questions regarding its development and implementation. Dr Ajmal told the visitors that the processes were completed meticulously after evaluation from different angles by senior experts. In his briefing, Dr Ajmal detailed the delegates about objectives, functions and scope of the PHC, development of the MSDS and various parameters outlined for implementation of the standards. He mentioned that the MSDS for hakeems and matabs had been translated into Urdu, whereas registration and licensing forms and charters for patients and HCEs had been translated into the national language. He was of the considered opinion that if the complaint management system in the healthcare establishments would be in place and responsive, then quite a few issues of the service delivery would be resolved, which was amply proven by hospitals where the administration had a well-coordinated complaint system. Head of the delegation Dr Hasan Cagil admired continuous efforts of the PHC in meeting its objectives, and especially appreciated development of the MSDS. Dr Muhammad Ajmal Khan expressed his firm hope of working in close coordination with the Turks in the health sector.
The PHC conducts a MSDS workshop for category-I HCEs in Lahore
The PHC conducted a three-day workshop for the category-I HCEs on November 30 to December 2 in Lahore to elaborate the MSDS implementation guidelines. In the workshop, the standardised MSDS implementation guidelines were conveyed to the 25 participants from nine different HCEs. The training was encapsulated with all the requisite information to ensure an improved healthcare service delivery for the patients. The workshop also enriched awareness of the participants in areas which directly influence the health of susceptible patients, such as care of patients, management of medication, hospital infection control systems, continuous quality improvement systems, responsibilities of management and information management systems. The training was conducted by Dr Mukhtar Ahmed Awan, Dr Shafique-ur-Rehman and Dr Majid Latif.
Capacity-building workshop for Cat-I HCEs
The Punjab Healthcare Commission has organised a three-day capacity-building workshop in Lahore for the staff of the category-I HCEs with an aim to train the participant in the MSDS implementation. The workshop was conducted from November 16 to 18, and attended by 35 participants. Dr Majid Latif and Dr Shafiq ur Rehman were the resource trainers on this occasion. The workshop enabled the participants to fully comprehend the application of the Standards in all aspects of the healthcare service delivery at their establishments. The workshop was a part of the PHC’s ongoing initiative to facilitate the HCEs in the implementation of Standards.
Capacity-building workshop for Cat-I HCEs
The Punjab Healthcare Commission has organised a three-day capacity-building workshop in Lahore for the staff of the category-I HCEs with an aim to train the participant in the MSDS implementation. The workshop was conducted from November 16 to 18, and attended by 35 participants. Dr Majid Latif and Dr Shafiq ur Rehman were the resource trainers on this occasion. The workshop enabled the participants to fully comprehend the application of the Standards in all aspects of the healthcare service delivery at their establishments. The workshop was a part of the PHC’s ongoing initiative to facilitate the HCEs in the implementation of Standards.
PHC’s Board of Commissioners (BoC) Meeting
The 31st meeting of the Board of Commissioners (BoC) of the Punjab Healthcare Commission (PHC) was held on November 15 in the office of the Commission. Chief Operating Officer PHC Dr Muhammad Ajmal Khan updated the Board about the departmental activities, and also discussed various issues, including recommendations of the complaint management sub-committee. The meeting was chaired by Chairman BoC PHC Justice (retd) Aamer Raza Khan, who said the PHC aimed to improve the quality of healthcare service delivery across the Punjab by introducing an institutionalised system of quality assurance through the implementation of the Minimum Service Delivery Standards (MSDS) in both public and private sectors healthcare establishments. Members of the Board evaluated and finalised decisions on 15 cases of complaints proposed by the sub-committee. The Board also expressed satisfaction on the report submitted for review.
The PHC's guidelines for flu
The recent change in weather conditions has led to an increase in the incidence of flu, which can be avoided following the PHC`s guidelines.
A delegation from the Sindh Healthcare Commission visited the PHC on 28th October, and were briefed by Dr. Muhammad Ajmal Khan on the objectives and achievements of the Commission
A 16-member delegation from the Sindh Healthcare Commission (SHC) visited the PHC on 28th October, where Dr. Muhammad Ajmal Khan, COO PHC, gave a detailed briefing on the regulatory interventions of the Commission and its achievements in meeting the basic health needs of the people of Punjab. The SHC delegation comprised of Dr. Muhammad Usman Chachar, Secretary Health Sindh; Dr. Nabeela Ali, Chief of Party, US Aid (MCH Program), along with members of the Board of Commissioners (BOC) including Dr. Tipu Sultan, Dr. Husain Bux Memon, Prof. Dr. A Sattar Memon, Dr. Iqbal Memon, Dr. Islamuddin Qureshi, Mr. Nawaz Ali Laghari, Justice (R) Abdur Rehman Farooq Pirzada Dr. Saeed Qureshi and other health experts. The delegation was welcomed by Justice (R) Aamer Raza Khan, Chairperson PHC, and members of the PHC BOC including Dr. Naeem-ud-Din Mian and Prof. Rakhshanda Rehman, who extended complete support and cooperation on behalf of the PHC for the reinforcement of health sector in Sindh. Dr. Muhammad Usman Chachar admired the strenuous efforts of the PHC in meeting its objectives, and considered replicating the same regulatory model in Sindh. The SHC officials especially appreciated the PHC’s anti-quackery initiatives and its role in the recent anti-dengue drive and deliberated on developing a similar structure in Sindh.
The PHC inaugurates its regional office in Multan
On October 20th, 2016, the PHC inaugurated its first regional office in Multan. The ceremony was attended by Mr. Nadir Chattha, DCO Multan; Dr. Muhammad Ajmal Khan, COO PHC and the senior management of the Commission. Planned and established in view of the rising number of complaints originating in the region, the office will strengthen and support the Commission’s regulatory interventions in the area, fortifying its anti-quackery campaign and allowing people easier access to its judicious complaint management system. Highlighting the success of the Commission’s reform, Dr. Muhammad Ajmal Khan stated that 31,000 HCEs have registered with the Commission, whereas 17,000 have been issued provisional licenses. Moreover, hefty fines of over 20 million PKR have been imposed on roughly 4,000 quacks operating in different areas of Punjab. On this occasion, Mr. Nadir Chattha expressed his appreciation and enthusiasm by welcoming the establishment of the regional office and ensuring his complete support for the Commission’s interventions in the area. Based on the experience of its Multan office, the PHC plans to establish similar satellite offices in D.G Khan and Bahawalpur.
Meeting with Turkish Delegation on Health Reforms
A delegation led by Dr. Selami Kitic from the Turkish Ministry of Health, visited the PHC on 7th October 2016, and held a meeting, where Justice (R) Aamer Raza Khan, the Chairperson of the PHC, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of the PHC, respectable members of the Board of Commissioners (BOCs), and the senior executive management of the PHC participated. On this occasion, Justice (R) Aamer Raza Khan expressed his firm expectations of working in close coordination with the Government of Turkey for bringing necessary improvements in the health sector of Punjab. Dr. Selami Kitic, the head of delegation, emphasized on mutual consultation and implementation on long term reforms in the health sector. During the meeting, Dr. Muhammad Ajmal Khan gave a detailed presentation on the objectives of PHC’s core functions and challenges, saying that the formation of the PHC is the first initiative taken by the Government of Punjab in Pakistan and the SAARC countries to improve the quality, safety and efficiency of healthcare service delivery for all public and private healthcare establishments in the province. The Turkish delegation was on a week-long visit to Pakistan, which was planned as a follow-up of the MoU signed between the Government of Punjab and Turkish Ministry of Health during the visit of Chief Minister Punjab to Turkey in August 2016.
Round Table Conference on ‘Latest Dengue Management Guidelines’
Khawaja Salman Rafique, Advisor to Chief Minister Punjab on Health, presided over a collaborative Round Table Conference on Latest Dengue Management Guidelines, organized by the PHC and Mir Khalil ur Rehman Memorial Society (MKRMS) on 4th October in Lahore. A joint statement at the Conference accentuated that people have a key role to play in limiting the spread of dengue larvae. Mr. Ali Jan Khan, Secretary Primary and Secondary Healthcare Department Punjab; Ms. Bushra Ejaz, Commissioner Punjab Healthcare Commission and Dr. Muhammad Ajmal Khan, COO Punjab Healthcare Commission, attended as the chief guests, whereas, Mr. Abdullah Khan Sumbal, Commissioner Lahore; Dr. Mukhtar Ahmad Shah, DG Health Punjab; Dr. Zulfiqar Ahmad, EDO Health Lahore; Dr. Tariq Mehmmod Mian, President Pakistan Academy of Family Physicians (PAFP) and Wasif Nagi, Chairman MKRMS; among others were present as guests of honor. In his address, Khawaja Salman Rafique highlighted the role of the media in raising awareness among the people, effectively combating the epidemic, even at its peak in 2011. Mr. Ali Jan Khan stated that while serious efforts had been made to control dengue, recent rains had intensified the situation. On this occasion, Dr. Muhammad Ajmal Khan regarded late diagnosis a major contributing factor towards the increase in deaths due to dengue. At the same time, he highlighted the role of PHC in this regard, stating that the PHC had conducted inspections of around 150 hospitals, thereby training doctors on preventive measures that need to be taken to halt the spread of the disease.
Homeopathic practitioners training on implementation of MSDS
The staff of homeopathic practitioners was involved in a one-day training session organized on 28th September in Rahim Yar Khan, where the participants enhanced their capacity and skills for implementing MSDS at homeopathic clinics. In total, 30 participants attended and learnt latest techniques that ease the process of MSDS implementation. In order to extract its benefits, the PHC experts suggested the participants to implement MSDS immediately and ensure compliance with the same at all times.
Seminar on ‘Latest Dengue Management Guidelines’
The Punjab Healthcare Commission (PHC), in collaboration with Mir Khalil-ur-Rehman Memorial Society (MKRMS) organized a seminar on “Latest Dengue Management Guidelines” on 27th September in Rawalpindi, to review the current status of Dengue fever and to raise awareness among the general public regarding measures that can help prevent this lethal disease. The seminar was attended by Commissioner Rawalpindi Division, Mr. Azmat Mehmood, District Coordination Officer (DCO), Mr. Talat Gondal, Executive District Officer (EDO) Health, Chief Operating Officer (COO) Punjab Healthcare Commission (PHC), Dr. Muhammad Ajmal Khan, along with Prof. Muhammad Umar, Dr. Mushtaq Sulehria and several others who provided preventive guidelines to curb the spread of dengue larvae. Keeping in view the severity of the disease and the abundance of dengue larvae in the Rawalpindi Division, Adviser Health Punjab, Khawaja Salman Rafique declared the next one and a half month critical regarding dengue fever, and advised the authorities to take immediate steps to restrict its spread. On this occasion, Dr. Muhammad Ajmal Khan encouraged the participants to make personal efforts to eliminate dengue from the region. He strongly appreciated Jang Group of Companies for providing positive information to public about dengue fever.
Capacity building workshop for staff of Category-II B&C
The MSDS developed for HCEs were shared with staff of Cat-II B (having 16-30 beds) and Cat-II C (having up to 15 beds), in a three-day capacity building workshop organized from 27th – 29th September in Rahim Yar Khan. The workshop was attended by 40 participants from 20 different HCEs, and facilitated by a team of experts from the Directorate of CG&OS who fabricated information covering various aspects of healthcare service delivery.
Training of Hospitals Pharmacists in Punjab on MSDS
In a one-day training session organized by the Pakistan Pharmacy Council, Director CG&OS trained a total number of 95 hospital pharmacists on the MSDS developed for hospitals. The session was organized on 25th September in Lahore, where hospital pharmacists and staff of Pakistan Pharmacy Council from all over Punjab participated and developed a complete understanding of the standards to be enforced at hospitals for achieving standardized and high quality healthcare service delivery.
Training of Cat-I DHQ and THQ Hospitals on implementation of MSDS
Following a review of the status of MSDS implementation at DHQ and THQ hospitals, the staff was recently engaged in a three-day training session held from 22nd to 24th September in Lahore. In the session, 21 participants from 8 HCEs of DHQ and THQ hospitals were trained, in accordance with the revised training methodology, on the implementation of MSDS developed for Category-I HCEs. The training team comprising Director CG&OS also conferred the issues faced by the HCEs during the first round of inspections and discussed suggestions for a way forward.
Orientation of PMU staff on implementation of MSDS
On the directives of the Government of Punjab, the PHC organized an orientation session for Project Management Unit (PMU) staff of the Primary and Secondary Healthcare Department (P&SHC), where they were familiarized with procedures of implementation of the MSDS. The session was held on 19th September in Lahore, where 7 participants of PMU attended and sensitized their knowledge of the overall process of MSDS implementation at various categories of HCEs.
PHC and NCH agree on mutual cooperation
In a meeting of the PHC with the National Council of Homeopathy (NCH) held on 15th September, the members completely endorsed the MSDS developed for homeopathic practitioners and agreed on mutual cooperation for the elimination of quackery. Dr. Muhammad Ajmal Khan, COO of the PHC, Mehmood ul Haq Abbasi, President of the NCH, senior executive management of the PHC, along with members of NCH, including Homeopathic Doctor Javed Awan and Mehboob Ahmad Khokhar attended the meeting. The members of the NCH expressed satisfaction on the fact that more than 11,000 Homeopathic doctors have applied for registration and license with the PHC, while another 4000 have been trained on implementation of MSDS. As an outcome of the meeting, it was agreed that the NCH will prepare a database of homeopathic practitioners, and following consultation with stakeholders and relevant authorities, the PHC will guide the NCH on developing an appropriate software. Furthermore, it was informed that in order to facilitate homeopathic doctors, the PHC has got the MSDS translated in Urdu, which will soon be published.
Training of Category-III Homeopaths on MSDS implementation
The PHC conducted three one-day workshops on consecutive days from 6th to 8th September in Rawalpindi, where the homeopathic practitioners’ staff comprising of 114 participants was equipped with latest material on implementation of MSDS at homeopathic clinics. The training led by senior training experts of the PHC included a descriptive overview of the MSDS, covering its significance for both HCEs and patients, along with a conducive strategy to ensure its implementation. The PHC has, till now organized 101 workshops for homeopathic practitioners, where 3987 healthcare service providers have been trained.
BHU-specific guidelines for implementation of MSDS
Two capacity building workshops were organized for staff of BHUs on 6th – 7th September and 8th – 9th September in Jhelum, where a joint strategy for implementation of the MSDS was proposed by the PHC experts team. The experts particularly aimed at developing a consensus among the participants on complying with the MSDS developed for Cat-III BHUs, as they tend to raise the efficacy of the healthcare establishments and increase patient satisfaction. Besides conveying befitting guidelines on MSDS implementation, the training also provided information on issues concerning the health of patients.
MSDS implementation at Homeopathic Clinics
At a one-day training session, the training cadre of the PHC employed various methods to elaborate upon the importance of implementing the requisite sets of standards. The training was conducted on 1st September in Sahiwal, where a total number of 28 participants learnt the features of MSDS implementation at homeopathic clinics. The organizations of such workshops by the PHC define its efforts towards establishing and maintaining the highest standards of healthcare service delivery throughout Punjab.
Compliance with MSDS developed for Category-III BHUs
In order to enable the staff of BHUs to ensure compliance with the MSDS developed for Cat-III BHUs, members from the Directorate of CG&OS held a two-day training session on 1st and 2nd September in Sargodha, where the experts inculcated information on latest techniques that best allow implementation of the requisite sets of standards at the respective HCEs. The staff comprised of 47 participants from 24 BHUs who were urged to make concerted efforts to comply with the guidelines briefed to them.
A capacity building in Vehari, to ensure implementation of MSDS at homeopathic clinics
Senior members of the CG&OS Directorate held a facilitative workshop on 31st August in Vehari, where a total of 33 homeopathic practitioners were guided through the principles of MSDS, to ensure its implementation at homeopathic clinics. Sticking to the norms of delivering best healthcare services, the PHC continues to train and inspect the staff of various categories via detailed presentations and trainings, with the aim to ensure enforcement of MSDS and bring a sigh of relief for the underprivileged.
The PHC trains and instructs homeopathic practitioners to implement MSDS at respective HCEs
A full day workshop involving 40 homeopathic practitioners was organized on 30th August in Multan, where they were trained by the PHC experts, in implementation of the MSDS. The participants were urged to adhere to the fundamental guidelines of MSDS in order to effectively deliver healthcare services and avoid inconvenience in their operational activities. On this occasion, the trainers gauged the capacity of the participants in implementation of MSDS, by following an effective monitoring procedure along with a Q&A session.
The homeopathic staff gets detailed information on implementation of MSDS at homeopathic clinics
In a one-day training organized for homeopathic practitioners, the PHC experts minutely discussed the requisite set of standards developed for homeopathic practitioners, emphasizing implementation of each of its components. The training was organized on 25th August in Sargodha, where 32 practitioners from the district participated and were brought in line with the mechanism for the implementation of MSDS at homeopathic clinics.
Homeopathic practitioners get trained on the key implementation guidelines of MSDS implementation
The CG&OS Directorate of the PHC organized a capacity building workshop for homeopathic practitioners on 24th August in Sargodha, where a total number of 31 homeopathic practitioners were exclusively trained in implementation of the MSDS. The standards developed for homeopathic practitioners were instilled upon the participants, and a clear-cut strategy for its implementation at the required premises was suggested during the one-day long session.
The PHC trained 171 participants of BHUs in a series of workshops organized in Sargodha
The PHC held a series of workshops for staff of Category-III BHUs in Sargodha, which were purposed towards extending the domain of the MSDS mechanism to the HCEs yet to acquire and implement these standards. Three two-day workshops were organized on 23rd-24th August, 25th – 26th August and 30th – 31st August, where a total number of 171 participants from 91 BHUs were introduced with pragmatic steps involved in the implementation of MSDS. The workshops were highly productive, as they served to raise participants’ awareness on MSDS implementation procedures in one of the most potent ways.
The PHC’s meeting on MSDS implementation status at District and Tehsil Hospitals of Punjab
A joint meeting of Primary & Secondary Healthcare Department Punjab and the Punjab Healthcare Commission (PHC) was held on 23rd August at the PHC’s Office, where Ali Jan Khan, Secretary, Primary & Secondary Healthcare, Dr. Muhammad Ajmal Khan, COO PHC and the senior management of PHC participated. The meeting reviewed the status of MSDS implementation at District and Tehsil Hospitals of Punjab, and proposed a joint strategy to ensure effective implementation of MSDS at 40 District and Tehsil Hospitals of Punjab by June 2017. This campaign has been initiated as per the directives of the Chief Minister Punjab, to take firm actions to improve the quality of healthcare services at District and Tehsil Hospitals of the province.
Training of the staff of BHUs on enforcing a strategy to implement MSDS at BHUs
The CG&OS Directorate of the PHC organized a two-day workshop for staff of BHUs on 19th & 20th August in Gujrat, where a total of 64 participants from 33 BHUs were exquisitely trained in implementation of the MSDS developed for Category-III BHUs. The workshop was intended to enhance the capacity of staff in enforcing the standards in their original form, and abiding by them for continuous improvements in the healthcare service delivery. The workshop ended on a positive note with the participants endorsing the set of indicators.
The PHC conducts a workshop to familiarize participants with BHU-specific guidelines for implementation of MSDS
In order to assist the staff of BHUs in understanding the MSDS and to elaborate upon the importance of its implementation, the members of the CG&OS Directorate held a two-day training session on 17th & 18th August in Gujrat. The session comprised of various segments, where the training personnel walked the participants through the guidelines which describe implementation of the MSDS at respective HCES. In total, 44 participants from 24 BHUs attended the training, where a convenient plan was suggested to ensure persistent adherence to the standards.
A full-day training session organized for homeopathic practitioners in Sialkot on 16th August
A one-day workshop was organized for homeopathic practitioners on 16th August in Sialkot, with the aim to promulgate information on the defined set of indicators and bring them at par with the best healthcare practices. A team of expert trainers from the PHC facilitated the workshop and successfully trained 52 participants in the implementation of MSDS developed for homeopathic clinics. The workshop enabled the participants to access detailed information on various aspects of healthcare service delivery.
BHU staff participate in a training session held on 15th and 16th August in Gujrat
The PHC, with its concerted efforts towards building the capacity of staff of BHUs, trained another 54 participants from 27 BHUs in implementation of the specific MSDS. The two-day training session was organized on 15th & 16th August in Gujrat, where the trainers summarized the set of indicators developed for Category-III BHUs, and sought for complete adherence to the same. Moreover, in order to cope with the challenges faced by the HCEs and to address the grievances of patients more effectively, the immediate implementation of the MSDS was stressed.
The CG&OS Directorate holds a training session for BHUs on MSDS in Sialkot
As part of the initiative to build the capacity of the staff of BHUs in the implementation of the MSDS and to familiarize them with the defined set of guidelines, the PHC held a two-day training session on 12th & 13th August in Sialkot. A total of 61 participants from 31 BHUs attended the workshop and enhanced their understanding of the overall structure of the MSDS and the rules which define its effective
Technical Advisory Committee (TAC) Subcommittee Meeting
The meeting of the TAC subcommittee on Quality Assurance, Standardization and Accreditation was held on 12th August 2016 in Lahore, to examine the draft MSDS prepared for Radiological Diagnose Facilities. The meeting was attended by Major General Dr. Muhammad Aslam, Vice Chancellor, University of Health Sciences (UHS), Prof. Dr. Faisal Sultan, Chief Executive Officer, Shaukat Khanum Memorial Hospital, Prof. Dr. Khalid Masood Gondal, Regional Director, College of Physicians and Surgeons Pakistan, Miss Fauzia Mushtaq, Secretary, Pakistan Nursing Council, Mr. Sabghat Mansoor Rana, Secretary, Pakistan Pharmacy Council and Prof. Dr. Abdul Majeed Chaudhary, Principal, Lahore Medical and Dental College (LMDC). On behalf of the PHC, Dr. Mushtaq Ahmad, Dr. Riaz Chaudhary, Prof. Dr. Riaz Tasneem, Dr. Anees Qureshi and Dr. Shahid Ameen were present on this occasion. The participants appreciated the efforts of the PHC in defining such standards which aim to improve the quality of healthcare services, and regarded it a significant achievement for Radiological Diagnostic Facilities. Following a detailed review of the draft MSDS, the members endorsed the standards and stressed its implementation in the same capacity.
A capacity building training session organized by the CG&OS Directorate for the staff of BHUs
The staff of BHUs went through an extensive training, in which they were familiarized with the mechanism for the implementation of the MSDS developed for Category-III BHUs. In the two-day workshop held on 10th & 11th August in Sialkot, participants were introduced to the requisite standards and instructed on practical tips and techniques on the implementation of the same. The workshop was attended by 53 participants from 24 BHUs.
Training of the staff of BHUs on MSDS implementation
In a two-day workshop held on 8th & 9th August in Sialkot, a team of experts comprising from the Directorate of CG&OS outlined the steps involved in the implementation of the MSDS, to the participating staff of BHUs. A total of 61 participants from 33 different BHUs participated in the workshop, where trainers presented a viable plan for the immediate and effective implementation of the standards and instructed participants to comply with the same in order to accomplish improved healthcare service delivery.
Dr. Mushtaq Ahmad’s presentation to the ACS Punjab on PHC’s Anti-Quackery campaign
In the meeting chaired by the Additional Chief Secretary (ACS) Punjab, Dr. Mushtaq Ahmad, Director CG&OS, gave a detailed presentation on the progress of the PHC’s Anti-Quackery campaign. The meeting was attended by Secretaries of relevant departments, as well as Commissioners and DCOs, who participated via video link. The members of the meeting undertook a comprehensive review of the campaign and finalized a way forward
The CG&OS Directorate conducts a training session for Cat-III BHUs on MSDS implementation
The staff of the BHUs was engaged in a two-day training session in Gujranwala, where the PHC trainers trained them on the principles that define the implementation of MSDS at their respective HCEs. In the immensely cooperative session, the participants were familiarized with the basic structure and benefits of the MSDS, along with an action plan for its convenient implementation. In total, 43 participants representing 23 BHUs were trained in the workshop by a team of experts from the CG&OS Directorate.
The staff of BHUs gets trained in a capacity building workshop in Gujranwala
Experts from the CG&OS Directorate facilitated and trained the staff of BHUs in implementation of the MSDS, by dispensing first-hand information on the requisite standards developed by the PHC. The two-day workshop was organized on 3rd & 4th August in Gujranwala, where 60 participants from 34 BHUs were trained. The participants lauded the PHC’s efforts in building the capacity of the staff, and ensured complete cooperation in complying with the standards prescribed by the PHC.
Training session for the staff of BHUs organized on 1st and 2nd August in Gujranwala
With the aim to build the capacity of staff of Category-III BHUs and equip them with contemporary information on the set of rules governing MSDS implementation, the PHC experts held a two-day training session on 1st & 2nd August in Gujranwala. During the session, relevant MSDS were shared and a detailed mechanism for the implementation of the same was introduced to the participants. The training was attended by 59 participants from 30 different BHUs, who were trained by expert trainers from the PHC.
Dr. Muhammad Ajmal Khan addressed the “Workshop on Biosafety and Biosecurity in Pathological Labs” held on 29th July
Dr. Muhammad Ajmal Khan, COO of the PHC, and Dr. Mushtaq Ahmad, Director CG&OS represented the PHC at a workshop on “Biosafety and Biosecurity in Pathological Labs”, organized by the University of Health Sciences (UHS) Lahore on 29th July 2016, where they highlighted the role of the PHC and the steps it has taken towards the development of MSDS for Labs. The workshop provided detailed information on various aspects of Biosafety and Biosecurity and the implementation of MSDS for quality assurance.
The 30th meeting of the PHC’s Board of Commissioners (BOC) held on 25th July 2016
The 30th meeting of the Board of Commissioners (BOC) of the Punjab Healthcare Commission (PHC) was held on 25th July at the PHC Office. The members of the Board took up various matters, which included, amid other things, recommendations of the complaint management sub-committee (CMSC) in complaints investigated by the PHC, and progress in activities of the Departments of the Commission. Members of the Board evaluated and finalized decisions on 26 cases of complaints proposed by the sub-committee. Furthermore, Dr. Muhammad Ajmal Khan presented the Departmental Progress Report, summarizing the various activities of the Commission. The Board expressed satisfaction on the report submitted for review, specifically commending the pace of development of MSDS and the steps taken towards the registration of over 30,000 HCEs in public and private sectors.
The PHC conducts a capacity building workshop for homeopathic practitioners residing in Kasur on MSDS
The PHC organized a one-day training session on 21st July 2016 in Lahore, as a means to build the capacity of homeopathic practitioners residing in Kasur regarding the implementation of MSDS. In the workshop, the participants were briefed on the overall structure of the MSDS and educated on the importance of implementing specific sets of indicators. A total of 34 practitioners from the district attended the session, which was facilitated by Dr. Majid Latif, Dr. Shafiq-ur-Rehman, Dr. Mukhtar Ahmad Awan and Homeopathic Doctor Jamil Akhtar Ghauri.
Dr. Muhammad Ajmal Khan’s address to MID YEAR DOCTORSCON 2016-Islamanbad
Dr. Muhammad Ajmal Khan while addressing MID YEAR DOCTORSCON-2016 held on July 17, 2016 at Islamabad, organized by Pakistan Academy of Family Physicians, informed that quacks and quackery has been flourishing in the country for the last over sixty years and by now they have emerged as a strong well-knit Mafia, developed into a Dinosaur and it requires concerted effort of all of us to eliminate them. It was for the first time that Punjab Healthcare Commission organized and initiated a campaign against quacks in Five Divisions of Punjab and so far taken actions against three thousand five hundred quacks and their establishments. To eliminate quacks and quackery, it is extremely important to ensure the universal, affordable, healthcare was accessible to the people of Pakistan in which Family Physicians have an important role to play. It is a matter of glad to announce that till today, we have recognized more than thirty thousand doctors and healthcare facilities who have got registered with the Commission. Pakistan has emerged as the First Country in the SAARC Region where such a large member of Clinics Hospitals and healthcare professionals have got resisted with any such institution, he added.
The CG&OS team trains the staff of BHUs in the implementation of MSDS
The Directorate of CG&OS at the PHC organized a two-day capacity building workshop for the staff of BHUs, to train them in the implementation of the requisite set of MSDS. The session, which was organized on 24th & 25th June in Faisalabad, was attended by 62 participants from 32 different HCEs. The workshop was meant to facilitate the participants in the implementation of MSDS in its original form, and to comply with the standards set by the PHC. In addition, the workshop also increased the participants’ awareness on factors which jeopardize the health of patients. The training was conducted by Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman.
The BHU staff participates and gets trained on MSDS implementation
A total of 58 participants of BHUs, representing 32 different HCEs were trained on the implementation strategy and compliance mechanism of MSDS in a workshop organized on 22nd & 23rd June in Faisalabad. The workshop focused primarily on understanding the complete structure of MSDS, and the ways which best describe its implementation, amid other things. In addition, the benefits of their implementation to both the patients and to the healthcare establishments were also clearly explained by the resource trainers (Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman).
The PHC organizes a workshop for BHUs to acquaint them with MSDS implementation procedures
A capacity building workshop was organized on 20th & 21st June in Faisalabad, in which the PHC experts engaged the staff of BHUs in multiple sessions to equip them with the principle guidelines pertaining to the implementation of MSDS. The sessions spotlighted sustainable adherence to the standards developed by the PHC and prohibited deviation from any of its parameters to ensure improved healthcare practices. During the two-day workshop, Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman trained a total of 59 participants from 32 different HCEs.
Members of the CG&OS team held a training session for the participants of BHUs in Rawalpindi
In a two-day capacity building workshop held on 17th & 18th June in Rawalpindi, the set of rules governing the implementation of MSDS were conveyed the participating staff of BHUs. The workshop sketched out the complete MSDS implementation structure for a better understanding of the participants, and emphasized on its immediate enforcement at the respective healthcare establishments. The MSDS guidelines were completely upheld by 51 participants (representing 29 HCEs), who attended the training. The session was headed by Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman.
The staff of BHUs gets trained on the implementation procedures of specific MSDS
In order to familiarize the staff of BHUs with the MSDS implementation mechanism, the Directorate of CG&OS held a workshop on 15th &16th June in Rawalpindi. The workshop detailed out a comprehensive plan to be implemented immediately, depicting the minimum health standards set by the PHC. In total, 43 participants from 24 different HCEs were trained in diversified areas concerning the health and care of patients, patient rights, the provision of medicine, quality assurance mechanism, hospital infection control and information management system. Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman were the resource trainers on this occasion.
The CG&OS Directorate conducted a workshop in Rawalpindi to train the staff of BHUs in MSDS
As part of a series of successive trainings which the PHC organized for the staff of BHUs, a total of 47 participants from 29 HCEs were trained on the implementation of MSDS, in a two-day capacity building workshop held on 13th & 14th June in Rawalpindi. In the session, the specific indicators pertaining to the implementation of MSDS were shared with the attendees. The trainers included Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman, who disbursed a complete set of information to the participants, in addition to addressing their queries.
MSDS training for homeopathic practitioners organized on 9th June in Lahore
The PHC organized a collaborative training session for homeopathic practitioners on 9th June in Lahore, which focused on understanding the MSDS and their implementation process. During the session, the PHC experts explicitly outlined the steps involved in the enforcement of the MSDS. A total of 37 participants were trained and briefed on the benefits of MSDS implementation. The training was conducted by Dr. Majid Latif, Dr. Mukhtar Ahmad Awan, Dr. Shafiq-ur-Rehman and Homeopathic Dr. Jamil Akhtar Ghauri.
A two-day training session organized for Cat-II RHCs to familiarize them with MSDS implementation
As part of its campaign to improve the overall quality of healthcare service delivery in Punjab, the PHC organized a capacity building session for the staff of Cat-II RHCs in Lahore on 9th & 10th June. The two-day workshop included one-on-one sessions with the participants, which were centered-around the MSDS, and their implementation mechanism. The participants of the workshop were thoroughly briefed on the procedures defining the effective implementation of MSDS at RHCs. A total of 10 participants from 5 different HCEs attended the training, which was headed by Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman
The PHC imparts training to homeopathic practitioners in Lahore on relevant MSDS
A team of trainers from the CG&OS Directorate presided over a training session organized for homeopathic practitioners in Lahore, in which 33 participating homeopaths were oriented with MSDS implementation mechanisms. In the session held on 08th June, the trainers emphasized on the incumbent implementation of the relevant MSDS, by disseminating a complete plan detailing the steps to be undertaken. The plan was unanimously endorsed by all participants, as it ensured myriad benefits in the shape of better healthcare service delivery. Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Homeopathic Dr. Jamil Akhtar Ghauri were the resource persons on this occasion.
The PHC organizes a one-day workshop to facilitate homeopathic practitioners on MSDS
In a capacity building workshop held on 07th June in Lahore, a total of 30 homeopathic practitioners got themselves accustomed to the underlying rules of MSDS implementation. The training personnel included Additional Director Trainings, Dr. Majid Latif and Deputy Director Trainings, Dr. Mukhtar Ahmad Awan, who engaged the participants in one-on-one sessions to make them understand the importance of implementing the specific indicators. The workshop proved to be a great success as, in addition to sharing a plethora of information, it also addressed the queries and concerns of the participating homeopaths effectively.
The CG&OS Directorate conducts a workshop to train homeopathic practitioners on MSDS
In pursuit of accomplishing its aim of improving the quality of healthcare service delivery in Punjab, the PHC organized a workshop for homeopathic practitioners on 03rd June in D.G Khan, so as to apprise them of the MSDS and their implementation. The workshop shared a complete MSDS compliance plan with the participants and emphasized on the adherence of the same to ensure better functioning of the healthcare establishments. Dr. Shafiq-ur-Rehman and Homeopathic Dr. Jamil Akhtar Ghauri headed the session, which was attended by 25 practitioners from the district.
The PHC trains the staff of BHUs in the implementation procedures of MSDS
A two-day capacity building workshop was organized for the staff of BHUs in Faisalabad on 3rd & 4th June. A team of experts from the Directorate of CG&OS trained the participants on the implementation of the specific set of MSDS. In the session, the trainers outlined a pathway to the hassle-free implementation of MSDS, which leads to an improved healthcare service delivery. The workshop was attended by 39 participants from 21 different HealthCare Establishments (HCEs), and was led by Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman.
A capacity building workshop organized for homeopathic practitioners in Sahiwal
The PHC held a full-day capacity building workshop for homeopathic practitioners on 2nd June in Sahiwal, where the salient guidelines pertaining to the MSDS were shared with the participants. The session provided a detailed overview of the MSDS developed for homeopathic clinics along with the far-reaching benefits of its implementation. The primary agenda of the workshop was to promulgate the ways by which the MSDS can be conveniently implemented. The training was attended by 33 homeopathic practitioners from the city and was led by Deputy Director Trainings, Dr. Shafiq-ur-Rehman and Homeopathic Dr. Jamil Akhtar Ghauri.
A capacity building workshop organized for the staff of BHUs in Faisalabad
The PHC team conducted a two-day training session for the staff of BHUs on 1st & 2nd June in Faisalabad, where the MSDS, their implementation and compliance procedure was summarized to the participants. In the workshop, the trainers highlighted the importance of implementing the specific MSDS, by sharing a detailed information entailing its overriding benefits. In total, 42 participants from 24 public sector HCEs attended the training and got themselves familiarized with the steps involved in MSDS implementation. Dr. Majid Latif, Dr. Mukhtar Ahmad Awan and Dr. Shafiq ur Rehman were the resource persons on this occasion.
The PHC conducts capacity building workshops for homeopaths in Lahore on MSDS:
team of professional trainers from the CG&OS department conducted four one-day training sessions for homeopathic practitioners from 24th-27th May in Lahore to communicate them the MSDS implementation mechanism developed for homeopathic clinics. The workshops were attended by more than 180 participants, who were conveyed latest information in critical areas concerning the health, care and safety of patients. In addition to providing an in-depth knowledge on the implementation of the MSDS, the workshops also disclosed the benefits of the same, if implemented in full capacity. The trainings were led by expert trainers including Dr. Mushtaq Ahmad, Dr. Majid Latif, Dr. Mukhtar Ahmad Awan, Homeopathic Doctor Jamil Akhtar Ghauri and Dr. Shafiq-ur-Rahman. With this, the PHC has now organized 85 capacity building workshops, in which 3435 homeopathic practitioners have successfully been trained.
A three-day capacity building workshop on MSDS, organized for Category-I HCEs in Lahore:
The PHC organized a capacity building workshop from 17th-19th May 2016 in Lahore, in order to train the staff of Category-I HCEs in the implementation of the MSDS. The prolific workshop was attended by 47 participants, which included health managers, consultants and allied health professionals who had come from 10 different districts of Punjab. The three-day long training inculcated contemporary information to the attendees in areas concerning the health and care of patients, management of medication, hospital infection control and information management system. Additional Director Trainings, Dr. Majid Latif and Deputy Director Trainings, Dr. Mukhtar Ahmad Awan were the resource persons on this occasion. Dr. Mushtaq Ahmad, Director Clinical Governance and Organizational Standards, also addressed the participants at the end of the session.
The PHC conducts a MSDS workshop for homeopathic practitioners in Gujranwala
The PHC held two one-day training session for homeopathic practitioners in Gujranwala on 17th & 18th May 2016, in which the standardized MSDS implementation guidelines were conveyed to the 50 participating homeopathic practitioners. The workshop also increased the participants’ awareness in areas which directly influence the health of susceptible patients, such as care of patients, management of medication, hospital infection control systems, continuous quality improvement systems, responsibilities of management and information management systems. The training led by Dr. Shaifq Ur Rehman and Homeopathic Doctor Jamil Akhtar Ghauri encapsulated all the requisite information that would ensure an improved healthcare service delivery for the patients.
The PHC’s Board of Commissioners (BOC) meeting held on May 13th in the office of the Commission
The 29TH meeting of the Board of Commissioners (BOC) of the Punjab Healthcare Commission (PHC) was held on 13th May in the office of the Commission. The prestigious members of the Board discussed various issues including recommendations of the complaint management sub-committee and progress in individual departmental activities, among other things. Presenting his views on this occasion, Justice (r) Aamer Raza Khan, Chairman Board of Commissioners, said that the PHC is working towards improving the quality of healthcare service delivery for the people of Punjab by introducing an institutionalized system of quality assurance through implementation of Minimum Service Delivery Standards (MSDS) in both public and private sectors’ healthcare establishments. He further said that the management of complaints of patients in cases of medical negligence, malpractice and failure of service is also a major mandate of the Commission. In this context, the Board evaluated and finalized 37 decisions on cases of complaints recommended by the sub-committee of the Board. On this occasion, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of the PHC updated the Board on the activities of its various departments. The Board expressed satisfaction on the departmental progress report presented for review.
A three-day capacity-building workshop organized for Homeopathic Practitioners in Gujrat:
The capacity building workshops in Gujrat comprised of three full-day training sessions held from 11th-13th May, where homeopathic practitioners benefitted from one-on-one interaction with the PHC experts regarding the MSDS implementation guidelines. 39 participants attended each of the training sessions and were trained by a team of distinguished experts from the Clinical Governance Department including Dr. Mukhtar Ahmed Awan, Dr. Shafiq-ur-Rehman and Homeopathic Doctor Jamil Akhtar Ghauri. The sessions were immensely useful, as in addition to providing an in-depth knowledge of the implementation of MSDS, the sessions also raised the participants’ awareness on the importance of the same for better healthcare standards.
The PHC trains the staff of Category-II RHCs in Lahore on the implementation of MSDS:
In a capacity building workshop held on 11th & 12th May in Lahore, staff of the Category-II RHCs was trained on the implementation of MSDS for Category-II RHCs. The workshop emphasized on the immediate implementation of MSDS and the participants were briefed on the benefits of the same for their health centers. A total of 29 participants marked their presence in the training that was led by the Additional Director Trainings, Dr. Majid Latif and the Deputy Director Trainings, Dr. Mukhtar Ahmed Awan.
The PHC conducts a one-day MSDS workshop for Homeopathic Practitioners in Jhelum:
The PHC organized a one-day training workshop for homeopathic practitioners in Jhelum on 10th May, on the relevant MSDS. More than 42 homeopathic practitioners participated in the workshop, where they were equipped with latest information in areas such as treatment and care of patients, the provision of medicine, patient rights, hospital infection control, continuous quality improvement, identifying the responsibilities of management, the Departmental Structure and its Protection, Human Resource and Information Management. The training was conducted by Homeopathic Doctor Jameel Akhtar Ghauri and Doctor Mukhtar Ahmad Awan.
Secretary, Primary and Secondary Healthcare, Ali Jan Khan, directs all districts to ensure compliance with the MSDS set by the PHC:
The monthly EDOs Conference was held on 08th May, in the Directorate General Health Services, in which Ali Jan Khan, Secretary Primary and Secondary Healthcare directed all districts to ensure compliance with the Minimum Service Delivery Standards (MSDS) set by the Punjab Healthcare Commission (PHC). Presenting the MSDS compliance status in Punjab, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of the PHC said that EDOs must not compromise on more basic standards such as blood transfusion, infection control, operation theatres, complaint management and fire emergency.
PHC hosts Review and Coordination Committee meeting on implementation of MSDS, anti-quackery campaign:
The Review and Coordination Committee meeting with the Punjab Health Department was held at the Punjab Healthcare Commission’s Office on 05th May to discuss the progress on the implementation of MSDS at government hospitals and the anti-quackery campaign. Khawaja Salman Rafique, Advisor to Chief Minister on health, Mr. Najam Shah, Secretary Specialized Healthcare and Medical Education, Dr. Muhammad Ajmal Khan, the Chief Operating Officer (COO) of PHC and the senior management of PHC undertook the review. In the meeting, the PHC regarded ‘managerial attitude’ a major factor in the poor quality of health service delivery. Khawaja Salman Rafique recommended the PHC to impart trainings to the managerial staff of the hospitals on standards pertaining to quality, patient safety and infection control. The PHC management accepted the suggestion of Mr. Najam Shah to develop Key Performance Indicators for the healthcare service providers and also agreed on the monitoring of the same. While presenting the progress report on the anti-quackery campaign, Dr. Muhammad Ajmal Khan briefed that more than 3400 premises of quacks have been made dysfunctional in 19 districts of Punjab and Rs17 million has been collected as fine. He further said that the teaching hospitals have started compliance with MSDS, while there is a need to implement the same at tehsil and district level health facilities
The PHC provides a comprehensive MSDS training to the staff of Category-II RHCs in Sahiwal:
The staff of Category-II RHCs was provided an extensive training in Sahiwal on 5th & 6th May. The core agenda of the two-day workshop was to disseminate the ways by which the Category-II staff can implement the MSDS in their operational areas and thus ensure better healthcare services. In the workshop, 30 participants were trained by the Deputy Director Trainings, Dr. Mukhtar Ahmed Awan and the Additional Director Trainings, Dr. Majid Latif.
The PHC holds a one-day MSDS training workshop for Homeopaths in Bhakkar:
A team of experts from the Clinical Governance Department provided one-day training to homeopathic practitioners in Bhakkar on 4th May, on the implementation procedures of MSDS developed for Homeopathic Clinics. In total, 47 practitioners participated in the workshop and were briefed by Homeopathic Doctor Jamil Akhtar Ghauri and Deputy Director Trainings, Dr. Shafiq Ur Rehman on the procedures for MSDS compliance.
The PHC conducts MSDS training workshop for Homeopathic Practitioners in Faisalabad:
A capacity-building workshop meant for the training of homeopathic practitioners was held on 29th April in Faisalabad, which was attended by 25 homeopaths. The MSDS developed for homeopathic clinics were shared with the attendees of the session and were provided the required training for the implementation of the same.
MSDS training workshop for Category-II RHCs in Faisalabad:
In the training organized for the staff of Category-II Rural Health Centers, a total of 23 people from 12 different RHCs participated and were trained on the implementation of MSDS developed for RHC. The session was led by the Additional Director and the Deputy Director Trainings, and was organized on 29th & 28th April in Faisalabad. The RHC staff was educated on the proper implementation of MSDS so as to improve healthcare service delivery.
Capacity Building Workshop for Homeopathic Clinics in Faisalabad:
A team of 39 homeopathic practitioners residing in Faisalabad was trained by the Deputy Director Training and Manager Homeopaths in a workshop held on 28th April. The training session provided a platform to the practitioners to get an in-depth knowledge of MSDS implementation process alongside its benefits. The overwhelmingly interactive session emphasized the enforcement of MSDS developed for homeopathic clinics.
Capacity Building Workshop on MSDS for Category-II RHCs in Sargodha:
A two-day MSDS training was organized specifically for Category-II Rural Health Centers on 26th & 27th April in Sargodha. The training experts from the CG Department headed the session and trained a total of 30 people from 16 different Rural Health Centers. The training covered all the necessary information regarding the implementation of MSDS in Category-II HCEs.
The PHC organizes a Capacity Building Workshop for Homeopathic Clinics in Faisalabad:
A total of 39 homeopathic practitioners attended the MSDS training held in Faisalabad on 27th April, pertaining to the implementation of MSDS in homeopathic clinics or centers. The participants were involved in an interactive session that made them cognizant of the MSDS compliance rules, and communicated the ways by which they can effectively implement MSDS in their respective clinics.
The PHC organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopaths in Faisalabad:
The CG & OS team organized a capacity-building workshop on 26th April in Faisalabad, in which 32 homeopathic practitioners from Faisalabad were thoroughly trained on the implementation of MSDS developed for homeopathic Clinics. The workshop trained the homeopaths on the development procedures of MSDS and highlighted the repercussions of non-compliance with the same.
The PHC conducts a Capacity Building Workshop for better understanding of MSDS for Category-II RHCs in Multan:
A team of experts from the Clinical Governance Department conducted a two-day workshop from 21st to 22nd April in Multan, wherein 28 people from 15 different Rural Health Centers were trained on the implementation procedures of MSDS. All the attendees were from Category-II HCEs, and were trained by the Additional Director and Deputy Director Trainings. The interactive workshop helped the rural staff learn the implementation methods of MSDS in their respective HCE’s.
The MSDS training was provided to 29 homeopathic practitioners in Kallar Kahar on 21st April
The MSDS training was provided to another 29 homeopathic practitioners in Kallar Kahar on 21st April. The training conducted by Deputy Director Trainings and Manager Homeopaths, included a comprehensive guidance on the implementation and delivery of MSDS in homeopathic clinics.
Capacity Building Workshop for Homeopaths in Kallar Kahar:
A total of 35 homeopathic practitioners were provided comprehensive training on the procedures of implementing MSDS in a workshop held on 20th April in Kallar Kahar. The PHC team comprising of Deputy Director Trainings and Manager Homeopaths was available to advocate the MSDS compliance and implementation procedures to the homeopathic staff.
PHC conducts a Capacity Building Session for Category-II RHCs in Bahawalpur:
The Commission conducted a two-day capacity-building workshop from 19 to 20th April in Bahawalpur, where the Category-II Rural Health Center staff was trained on the implementation of MSDS. Additional Director and the Deputy Director Training from the Clinical Governance Department trained a total of 26 participants and facilitated them in their better understanding of MSDS in areas such as responsibilities of management, information management system and management of medication, quality assurance and infection control to strive for quality healthcare service in Punjab.
The PHC organizes a Capacity Building Workshop for Homeopathic Practitioners in Attock:
A one-day workshop was held on 19th April in Attock, where a total of 39 homeopathic practitioners from district Attock were trained on the implementation of Minimum Service Delivery Standards (MSDS) developed for homeopathic clinics. The participants were trained by the Deputy Director Trainings and Manager Homeopaths from the Clinical Governance department. The purpose of the workshop was to familiarize the homeopathic practitioners with the importance of implementing MSDS, and the ways by which they can implement MSDS in their clinics.
PHC Organizes a Capacity Building Workshop for Homeopathic Practitioners in Lahore:
A total of 54 homeopathic practitioners from Lahore were trained by the Additional Director and Deputy Director Training from the Clinical Governance department in a capacity building workshop which was held on 15th April at Lahore. The workshop was conducted to facilitate the participants in better understanding the MSDS for Homeopathic Clinics in areas such as responsibilities of management, information management system and management of medication, quality assurance, and infection control to strive for quality healthcare service in Punjab.
PHC Organizes a Capacity Building Workshop for Category II HCEs:
The Commission organized a 3 day capacity building workshop in Lahore from 6 to 8th April 2016 in order to facilitate the Category II Healthcare Establishments in implementation of MSDS. The workshop was attended by 20 participants consisting of doctors, Nursing experts and management staff from the hospitals from the districts of Lahore, Faisalabad, Muzaffargarh and Gujrat. The training was aimed to augment the understanding of the participants about the MSDS particularly the critical areas including: Care of Patients, Management of Medication, Hospital Infection Control, Continuous Quality Improvement, Responsibilities of Management, and Information Management System.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Gujranwala:
A one-day capacity building workshop was held in Gujranwala on 29th March 2016 wherein 34 homeopathic practitioners from the District attended to familiarize themselves with the implementation of MSDS and the compliance procedures for homeopathic clinics.
PHC Organizes TAC Subcommittee Meeting on Quality Assurance, Standardization, and Accreditation:
The meeting of the Technical Advisory Committee (TAC) Sub-Committee on Quality Assurance, Standardization and Accreditation was held in Lahore on 25th March 2016 to discuss the draft MSDS for Dental Clinics, the draft MSDS for Rural Health Centers (RHCs) and the PHC Anti-quackery Regulations, 2015. The Sub-Committee reviewed all standards and indicators included in the drafts and provided valuable suggestions. In addition, the sub-committee also reviewed and were in agreement with the draft PHC Anti-quackery Regulations, 2015. Attendants of the TAC subcommittee included its convener: Dr. Abdul Majeed Chaudhry (LMDC), representatives of the Regulatory Bodies: Dr. Khalid Masood Gondal (College of Physicians & Surgeons Pakistan); representatives of the Medical Universities in Punjab: Major General (Rtd.), Dr. Muhammad Aslam (University of Health Sciences); Prof. Dr. Asad Aslam Khan (King Edward Medical University), professional institutions: Prof. Dr. Rakhshanda Rehman (School of Health Sciences, Fatima Memorial System), representatives from private HCEs: Prof. Dr. Shahida Khawaja (National Defense Hospital), and Prof. Dr. Faisal Sultan (Shaukat Khanam Memorial Hospital and Research Institute). The meeting was organized by PHC and the attendees included its core director’s team: Clinical Governance, Licensing, Complaints and the Additional Director as well as Deputy Director of CG&OS lead by the COO. The meeting ended with the TAC members extending their support for the Commission and a vote of thanks by the COO.
PHC Conducts a Capacity Building Workshop for Homeopathic Clinics in Lahore:
A one-day capacity building workshop was held in Lahore on 25th March 2016 wherein 17 homeopathic practitioners from the District attended to familiarize themselves with the implementation of MSDS and the compliance procedures for homeopathic clinics.
PHC Conducts a Consultative Workshop to finalize the Draft MSDS for Radiological Diagnostic Centers :
A consultative workshop was conducted to finalize the Draft MSDS for Radiological Diagnostic Centers in Lahore on 22nd March, 2016. A total of 30 participants from all over the province attended the session, including representatives from Pakistan Nuclear Regulatory Authority (PNRA) attended the session. During the interactive session experts furnished valuable input which will subsequently be considered for incorporation into the Draft.
PHC Organizes a Capacity Building Workshop for Better Understanding of MSDS for Homeopathic Clinics in Faisalabad :
Experts from the CG&OS team conducted a capacity building workshop on 16th March 2016 in which 37 homeopathic practitioners from Faisalabad were familiarized with the MSDS for homeopathic clinics and trained to implement the same at their respective HCEs.
PHC Organizes a Capacity Building Workshop for understanding the MSDS developed for Homeopathic Clinics in Sargodha:
A capacity building workshop was held for 41 homeopathic practitioners based in Sargodha on 15th March 2016 and was intended to enhance their understanding of requisite MSDS and their implementation. The workshop was interactive in nature and was facilitated by the CG&OS team.
Selected employees from PHC attend ‘Developing Future Leaders’ training:
Mr. Farooq Ahmad, Senior Manager HR; Mr. Nadeem Anjum, Senior Manager Finance, and Ms. Rabia Tahir, Monitoring and Evaluation Officer attended one week intensive training programme on ‘Developing Future Leaders’ organized and conducted by LUMS from 14th -20th March. The training used the case method to instruct participants on topics such as team-building, decision making, conflict resolution were discussed through interactive sessions, group work and presentations.
PHC conducts a consultative meeting to discuss Hospital Waste Management at HCEs:
A consultative meeting was held on the 11th of March to discuss Hospital Waste Management at HCEs, an integral component of the MSDS, and in the context of the Punjab Hospital Waste Management Rules, 2014. Participating stakeholders included representatives from Environment Protection Department, Local Government and Community Development Department, tehsil headquarter hospitals, hospitals, research institutes and other waste management companies. The meeting included a presentation on the roles and responsibilities of the stakeholders and a discussion on the way forward after considering valuable suggestions received during discussions.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in Vehari:
A total of 39 homeopathic practitioners from Vehari were trained by the CG&OS team in a capacity building workshop held on 10th March 2016. The attendees were given the opportunity to obtain first-hand knowledge on implementing the standards at their own clinics.
PHC Conducts a Capacity Building Workshop on MSDS for Homeopathic Clinics in Faisalabad:
A capacity building workshop was held in Faisalabad on 9th March 2016 wherein 63 homeopathic practitioners from the District were trained on the implementation of the MSDS developed for homeopathic clinics. Experts from the CG&OS Directorate facilitated the interactive workshop and provided the participants the opportunity to have their questions addressed.
PHC Organizes a Capacity Building Workshop for Homeopathic Clinics in D.G Khan:
The PHC organized and conducted a one day workshop for homeopathic practitioners 8th of March. The workshops was attended by a total of 30 participants from D.G Khan. The PHC experts explained the MSDS for Homoeopathic Clinics developed by the PHC and advised participants on ways to ensure compliance against all standards and indicators mentioned in the MSDS.
PHC Organizes a Consultative Workshop and Incorporates Valuable Inputs on the Draft MSDS for Category II B HCEs:
A consultative workshop was organized to discuss the Draft MSDS for Category II B HCEs on 26th February 2016. A total of 30 participants from various groups of stakeholders attended the workshop which included representatives from the Health Department, Federal Regulatory Councils and the College of Physicians and Surgeons, Pakistan. The majority of the attendees consisted of healthcare service providers from the private sector. During the workshop, the pertinent Draft MSDS was discussed in depth and valuable suggestions and recommendations from the participants were deliberated upon for further refining the Draft. The workshop was facilitated by Dr. Mushtaq Ahmad, Director of Clinical Governance, and its expert team.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Okara:
In a one-day workshop held in Okara, experts from the CG&OS team trained 32 homeopathic practitioners from Okara on 25th February 2016 to aid them understanding and implementing the MSDS developed for homeopathic clinics.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Pakpattan:
Experts from the CG&OS team at PHC conducted a one-day capacity building workshop in Pakpattan on 24th February 2016. 52 homeopathic practitioners from Pakpattan and Bahawalnagar had the platform to familiarize and understand MSDS standards developed for Homeopathic Clinics as well as how to implement the indicators in their own homeopathic clinics.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sahiwal:
A total of 47 homeopathic practitioners from Sahiwal were trained by the Additional Directors and Deputy Director team of the Clinical Governance team at PHC on 23rd February 2016. The workshop was conducted to obtain a better understanding of the MSDS for homeopathic clinics to ease following the compliance of the MSDS standards.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Attock:
Experts from the CG&OS team conducted a capacity building workshop in which 39 homeopathic practitioners from Attock attended on 18th February 2016. Participants were familiarized with the MSDS developed for homeopathic clinics and trained to implement the same at their respective HCEs.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Rawalpindi:
A capacity building workshop was held for 35 homeopathic practitioners based in Rawalpindi on 17th February 2016, in order to enhance their understanding of requisite MSDS and its implementation. The workshop was interactive in nature and the participants had their questions related to the standards addressed thoroughly by facilitators of the CG&OS team have their questions addressed fully by experts from the CG&OS team.
PHC provides MSDS training for Homeopathic Practitioners in Jhelum:
Experts from the CG&OS team consisting of Deputy Directors and Additional Directors facilitated a capacity building workshop that was held for homeopathic practitioners based in Jhelum with the purpose of understanding the implementation of MSDS and ensuring the compliance process for homeopaths. A total of 39 homeopathic practitioners attended the workshop which took place on 16th February 2016.
A training workshop on MSDS implementation was conducted by PHC for Homeopathic Practitioners based in Chakwal:
A one day capacity building workshop was held on 11th February 2016 in Chakwal. 51 homeopathic practitioners from Lahore attended to familiarize themselves with the implementation of MSDS for Homeopathic Clinics and the compliance procedures that come with it.
PHC conducts an MSDS training workshop for Homeopathic Practitioners in Faisalabad:
A capacity building workshop was held for homeopathic practitioners which took place on 10th February 2016. The training was attended by 39 participants with the aim of a better understanding of the implementation of MSDS developed for homeopathic clinics, a necessary condition in order to obtain a license.
MSDS Training Workshop was held for Homeopathic Practitioners in Faisalabad:
A one day capacity building workshop was held on 9th February 2016 where 37 homeopathic practitioners from Faisalabad attended to familiarize themselves with the implementation of MSDS and compliance procedures for Homeopathic Clinics.
PHC has released its draft of Anti Quackery Regulations
PHC has released its draft of Anti Quackery Regulations by the name ‘The Punjab Healthcare Commission Regulations for Banning Quackery in all its Forms and Manifestations and for Dealing with Quacks, 2016 (Draft)’ to elicit public opinion within 15 days from the date of publication. The draft regulations were published on Urdu daily ‘Jang’ and the English daily ‘The Nation’ on 5th February 2016.
A Consultative Workshop was held for the Development of the MSDS developed for Rural Health Centers (RHCs):
RHCs Consultative Workshop Held in Lahore A consultative workshop was held on 3rd February 2016 to refine the Draft MSDS developed for Rural Health Centers (RHCs). A total of 39 participants representing from various stakeholders including doctors, nurses and dental surgeons and representatives of the Government, participated in the discussions to reach a consensus on the contents of the Draft MSDS. Based on the discussions and feedback thus received, recommendations in the form of a consensus were prudently considered and added to the Draft for further approval.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Lahore:
Experts from the PHC conducted a capacity building workshops in which 47 homeopathic practitioners from Lahore were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 28th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 39 homeopathic practitioners from Sheikhupura and Nankana Sahib were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 27th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 46 homeopathic practitioners from Sheikhupura were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 26th January 2016.
PHC conducts MSDS training workshop for Homeopathic Practitioners in Sheikhupura:
Experts from the PHC conducted a capacity building workshops in which 48 homeopathic practitioners from Sheikhupura were trained to familiarize and implement the MSDS developed for homeopathic clinics. The training workshop was held on 21st January 2016.
MSDS Training Workshop was held for Homeopathic Practitioners in Sargodha:
A one day capacity building workshop was held on 5th January 2016 where 40 homeopathic practitioners from Sargodha attended to familiarize themselves with the implementation of MSDS and compliance procedures for Homeopathic Clinics.
Consultative workshop for the refinement of the MSDS draft for dental clinics:
A stakeholders consultative workshop was held to discuss and refine the draft MSDS for Dental Clinics. The 37 participating stakeholders included dental surgeons and faculty members from teaching institution in the public and private sector, DHQ and THQ hospitals, and RHCs as well as those running private practices participated
PHC provides MSDS training to Homeopathic Practitioners in Vehari :
The PHC team trained 37 homeopathic practitioners from Vehari and Bahawalpur to implement the MSDS developed for homeopathic clinics. The training workshop was held in Vehari.
PHC provides MSDS training to Homeopathic Practitioners in Multan :
A training workshop for homoeopathic practitioners was held in Multan on 17th December 2015. 16 homeopathic practitioners from Muzaffargarh, Khanewal, Multan, Lodhran, Bahawalpur, and DG Khan participated to obtain a better understanding of implementation of MSDS for Homoeopathic Clinics.
PHC provides training to Homeopathic Practitioners in Khanewal:
A training workshop for homeopathic practitioners was held in Khanewal. 36 homeopathic practitioners from Khanewal and Lodhran participated to obtain a better understanding of the implementation of MSDS for Homeopathic Clinics.
PHC provides training to Homeopathic Practitioners in Multan :
Experts from the PHC trained 33 homeopathic practitioners from Multan to implement the MSDS developed for homeopathic clinics. The training workshop was held in Multan on 10th December 2015.
A Stakeholder Consultative Workshop was conducted for the Development of MSDS for Dental Clinics :
A stakeholder’s consultation workshop for the development of MSDS for dental clinics/surgeries/polyclinics was conducted on 8th December 2015. Participants consisted of 23 dental surgeons from all across Punjab. A consensus on the draft MSDS was reached after thorough discussions.
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi :
A training workshop for homeopathic practitioners was held in Rawalpindi where 46 homeopathic practitioners from Rawalpindi and Murree attended the workshop to obtain a better understanding of the implementation of the MSDS for Homeopathic Clinics.
PHC provides MSDS training to Homeopathic Practitioners in Rawalpindi :
A training workshop was held for homeopathic practitioners in Rawalpindi wherein 50 homeopathic practitioners from Jhelum, Rawalpindi, Chakwal, and Attock attended to familiarize themselves with the implementation of MSDS for Homeopathic Clinics.
PHC represented at the National Conference of the Radiological Society of Pakistan:
Director Clinical Governance and Organizational Standards represented the PHC at the National Conference of the Radiological Society of Pakistan held at Hotel Pear Continental Lahore on 28th November 2015. Delivering a presentation to the participants of the conference, he elaborated on the PHC’s genesis, its mandate and its regulatory functions. The basic framework and outline of the MSDS for Radiology and Imaging Services was also shared to consult participants and seek their feedback and involvement in the development process.
PHC experts trained homeopathic practitioners from Kasur:
Experts from PHC trained homeopathic practitioners from Kasur on 19th November 2015. The training was attended by 48 homeopathic practitioners and was on implementation of the MSDS and advising participants on ways to ensure compliance against the MSDS indicators developed for homeopathic clinics.
PHC experts trained homeopathic practitioners from Sheikhupura:
Experts from PHC trained homeopathic practitioners from Sheikhupura on 18th November 2015. The training was attended by 48 homeopathic practitioners and was on the implementation of the MSDS and advising participants on ways to ensure compliance against the MSDS indicators developed for homeopathic clinics.
PHC conducts sensitization meeting in Sargodha:
Director Clinical Governance and Organizational Standards, along with Director Licensing and the team from the Licensing Directorate, conducted a sensitization meeting in Sargodha on 14 November 2015. Director Clinical Governance and Organizational Standards made a presentation on the background and genesis of the PHC, as a regulator for healthcare service delivery in the public and private sectors in Punjab. The basic framework and MSDS development methodology were also discussed and participants were briefed on the regulatory interventions and activities of the Commission. A total of 50 participants, including members of the PMA, Private Hospitals Association and the Family Physicians, attended the meeting.
PHC provides training to Homeopathic Practitioners from Gujranwala
Experts from the PHC trained homeopathic practitioners on 11 and 12 November 2015. The training was attended by 91 participants from Gujranwala to implement MSDS developed for homeopathic clinics and ways to ensure compliance with the MSDS indicators.
PHC provides training to Homeopathic Practitioners in Lahore:
Experts from the PHC trained homeopathic practitioners on 5th November 2015. The training was attended by 52 participants from Lahore for the implementation of MSDS developed for homeopathic clinics and on ways to ensure compliance with the MSDS indicators.
Meeting with Pakistan Medical Association (PMA) Bahawalpur:
The COO and senior management of the PHC attended a session organized by PMA, Bahawalpur on 11th October, 2015. Notable among the 50 participants of the session were Prof. Dr. Tehseen Cheema, President PMA, Bahawalpur, Prof. Dr. Ataullah Mazhar, former Principal, QAMC, and Dr. Shaukat, Coordinator, PMA Bahawalpur. The PHC team sensitized the participants about the mandate and functions of the Commission and addressed their apprehensions about the regulatory process.
Seminar on Latest Guidelines on Dengue in Multan:
The Punjab Healthcare Commission organized a seminar on the latest guidelines for the treatment of Dengue patients for family physicians and private hospitals, at a local hotel in Multan on 10th October, 2015. Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC were present at the seminar. Commissioner Multan Division, Capt. (R) Asad Ullah Khan, DCO Multan, Mr. Zahid Saleem Gondal, and Principal Nishtar Medical College Multan attended the event along with clinicians and family physicians. Prof. Dr. Muhammad Yaqub Kazi, former Head of Pediatrics, King Edward Medical University, gave a presentation on the diagnosis and clinical management of Dengue patients.
Seminar on Latest Guidelines on Dengue in Rawalpindi:
The PHC organized a seminar on latest guidelines for the treatment of Dengue patients for family physicians and private hospitals, at a local hotel in Rawalpindi on 6th October, 2015. The seminar was attended by more than 200 family physicians and senior clinicians from private hospitals. Dr. Muhammad Ajmal Khan, Chief Operating Officer, and the senior management of the PHC were present at the seminar along with Ms. Clara Pasha, Commissioner PHC, and President PAFP Rawalpindi, Dr. Asif Salahuddin. Dr. Muhammad Khurram, Associate Professor of Medicine, Rawalpindi Medical College gave a presentation on the clinical management of Dengue patients while Mr. Sajid Zafar, DCO, Rawalpindi updated the participants on the situation of Dengue in Rawalpindi.
Training for Homeopathic Practitioners in Lahore:
The PHC conducted two day-long workshops for homeopathic practitioners on 10th and 11th of September, 2015. The two workshops were attended by a total of 66 participants from Lahore. The PHC experts explained the MSDS for Homoeopathic Clinics developed by the PHC and advised participants on ways to ensure compliance against all standards and indicators mentioned in the MSDS.
Anti-quackery Orientation Workshop for Faisalabad Division:
The Punjab Healthcare Commission organized an anti-quackery strategy orientation workshop for district health administration officers from Faisalabad division, on 10th September, 2015. Dr. Muhammad Ajmal Khan, COO, PHC, told participants that an estimated 270,000 quacks were illegally rendering healthcare services in Punjab endangering the health and lives of susceptible population. Apart from the senior management of the Punjab Healthcare Commission, the workshop was attended by Commissioner Faisalabad, Captain (R) Nasim Nawaz, and District Coordination Officers (DCOs) from Faisalabad, Chiniot, Toba Tek Singh and Jhang. District health administration officers from Chiniot, Toba Tek Singh, Jhang and Faisalabad were issued authorization letters to seal premises of quacks under the PHC Act. The officers were trained in fulfilling the legal requirements for sealing unlawful facilities and reporting the cases to the PHC. The PHC’s has constituted an special anti-quackery committee to decide such cases.
Workshop for Category II HCEs in Lahore:
The PHC organized a workshop for healthcare service providers and staff from category II HCEs at Lahore from 9th to 11th September, 2015. The workshop was aimed at augmenting the understanding of clinicians, managers and staff from category II HCEs about the MSDS applicable at their HCEs. In all, 42 participants from 20 HCEs in Lahore, Kasur, Okara and Pakpattan attended the workshop.
Seminar for Family Physicians in Rawalpindi:
A seminar on the ‘Latest Guidelines on Dengue for Family Physicians’ was organized by the Punjab Healthcare Commission on Monday, 7th September, 2015. Commissioner PHC, Ms. Clara Pasha presided over the seminar while Chief Operating Officer Dr. Muhammad Ajmal Khan and the senior management of the PHC were also present. The guest speakers at the seminar included Principal, Rawalpindi Medical College, Professor Dr. Muhammad Umar, District Coordination Officer, Mr. Sajid Zafar, EDO (Health), Dr. Nasir Mahmood, Director Chief Minister’s Dengue Monitoring Cell, Dr. Wasim Akrannm and Dr. Shezad Manzoor. The speakers discussed the resurgence of Dengue in Rawalpindi, critical care of Dengue patients, and the government’s initiative to curb the spread of Dengue.
International Dental Research Conference on 4th September, 2015.
COO, PHC, Dr. Muhammad Ajmal Khan was invited as a guest speaker at the International Dental Research Conference on 4th September, 2015. Chief Operating Officer, Punjab Healthcare Commission, Dr. Muhammad Ajmal Khan was invited as a guest speaker at the International Dental Research Conference on 4th September, 2015. The 3-day conference was organized by the University of Health Sciences (UHS) to explore the challenges faced by clinicians and dental researchers in the country. Speakers from Canada, United Kingdom, United States, New Zealand, Malaysia, Saudi Arabia as well as Pakistan were invited to address the 1000 participants of the conference. Dr. Muhammad Ajmal Khan expounded on the importance of regulation in ameliorating some of the challenges face by clinicians and urged dental professionals to register with the PHC and obtain licenses for their clinics to support the regulatory initiative.
Anti-quackery Orientation Workshop in Rawalpindi
The PHC organized an orientation workshop on Anti-quackery Strategy for district health administration officers from Rawalpindi division on 20th August, 2015. The Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC were present at the workshop along with Commissioner Rawalpindi, Captain (R) Zahid Saeed, EDOs, DOHs, DDOHs, drug inspectors and drug controllers from Attock, Chakwal, Jehlum and Rawalpindi districts. Legal experts from the PHC apprised the participants of the legal and procedural details of sealing premises of quacks, under the provisions of the PHC Act, 2010. Commissioner Rawalpindi, appreciated the PHC’s focused attention on the issue of quackery, and directed field officers to vigilantly pursue quacks and to submit reports closures to the offices of the Commissioner and the DCOs.
PHC and MKRMS Organize Roundtable on Quackery in Rawalpindi:
The COO and the senior management of the PHC participated in a Roundtable on Quackery organized by Mir Khalil ur Rehman Memorial Society (MKRMS) in Rawalpindi on 19th August, 2015. Chairman MKRMS appreciated the PHC’s campaign to eradicate quackery from Punjab and asked participants to extend their cooperation for the same. COO PHC, Dr. Muhammad Ajmal Khan described the magnitude of the problem saying that an estimated number of 600,000 quacks playing with the lives of susceptible segments of the population. Dr. Tariq Mehmood Mian, President PAFP warned of the dangers of rampant prescription of antibiotics by quacks. Dr. Mushtaq Ahmed, Director Clinical Governance, PHC, urged the government to fill the existing gaps in the availability of services particularly in remoter areas of Punjab. Dr. Riaz Ahmed, Director Complaints, PHC, said that some doctors allowed quacks to use their names which undermined efforts to curb quackery in the province.
Seminar on Latest Guidelines on Dengue for Family Physicians :
A seminar on the ‘Latest Guidelines on Dengue for Family Physicians’ was organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family on Monday 17th August, 2015. Chairperson, PHC, Justice (R) Aamer Raza Khan presided over the seminar while Special Secretary Health, Mr. Salman Mufti, renowned philanthropist and Commissioner PHC, Dr. Muhammad Amjad Saqib and Chief Operating Officer Dr. Muhammad Ajmal Khan and the senior management of the PHC and President PAFP, Dr. Tariq Mehmood Mian were present. The latter urged family physicians to cooperate in the campaign against quackery by registering with the Commission. The seminar began with special prayers for the late Interior Minister Punjab, Mr. Shujah Khanzada. Leading medical professionals and professors of pediatrics, Dr. Muhammad Yaqub Kazi and Dr. Muhammad Ali Khan gave detailed presentations on the clinical management and critical care of Dengue patients. The PHC has created a special cell for daily monitoring and carrying out inspections of hospitals to ensure that adequate arrangements are made for treatment and referral of patients suffering from Dengue.
ERP System launched at the PHC on 13th Aug 2015
Justice (R) Aamer Raza Khan, Chairperson PHC, launched the ERP system at a small ceremony held at the PHC office on Thursday, 13th August, 2015. Dr. Muhammad Ajmal Khan, COO, Punjab Healthcare Commission, Mr. Asif Peer, CEO Systems Limited (IT Company) and the senior management of the PHC were present at the occasion. Speaking at the occasion, Justice (R) Aamer Raza Khan stated that the public had high expectations from the PHC as a regulator of healthcare services and efficiency of systems was an essential prerequisite for meeting those expectations. The Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan said that the use of an integrated system for all operational aspects would enhance efficiency by automating procedures and enabling real time decision making processes in addition to creating a paperless environment at the PHC.
World Bank and DFID Implementation Support Mission Visited PHC:
The World Bank and DFID Joint Implementation Support mission visited the PHC office on 6th August, 2015, as part of its ongoing review of progress made against mutually agreed disbursement linked indicators (DLIs) of the Punjab Health Sector Reform Program. Chairperson PHC, Justice (R) Aamer Raza Khan, Chief Operating Officer, Dr. Muhammad Ajmal Khan and the senior management of the PHC welcomed the delegation which included Dr. Tayyeb Masud (Task Team Leader and Senior Health Specialist), Naoko Ohno (Co-Task Team Leader and Operations Officer, Aliya Kashif (Health Specialist), Khalid Bin Anjum (Senior Procurement Specialist), Syed Waseem Abbas Kazmi (Senior Financial Management Specialist) and Javaid Afzal (Senior Environmental Specialist). Dr. Naeem Uddin Mian, renowned health specialist and former Commissioner of the PHC was also present. The visitors expressed their appreciation of the fact that the PHC’s performance had surpassed the DLIs mentioned in the Aide Memoire and pledged to support the PHC’s regulatory initiatives through advocacy of its mandate.
Condolence Message
The management and staff of the Punjab Healthcare Commission offer most heartfelt condolences to the bereaved family of Prof. Dr. Hamid Qayyum. The late Prof. Qayyum expired on 5th August, 2015 during and angioplasty. He was a pioneer in the field of orthopedic surgery and his efforts for easing the suffering of patients will always be remembered. May Allah bless the departed soul and grant him an elevated position in Jannah.
Shahzaib Hospital (Phalia) was investigated by PHC team on 4th August, 2015
A PHC team of investigators inspected Shahzaib Hospital in Phalia on 4th August, 2015, to assess the standard of services being provided by the facility. A complaint of service failure against the hospital prompted the visit by the PHC experts to assess the conditions under which the surgical procedures were being performed.
PHC takes notice of allegations against private hospital on 3rd August, 2015
The Punjab Healthcare Commission took suo motu notice of media reports of medical negligence at a private hospital in Kot Lakhpat, Baba Farid Colony, Babar Chowk, Lahore, on 3rd August, 2015. According to news reports, the negligence of a lady doctor had resulted in the death of a newborn.
PMA urges Doctors to register with PHC
PMA Punjab has urged doctors to register their healthcare establishments with the PHC. PMA office-bearers announced their support for the PHC’s registration process at a provincial council meeting held at the PMA house, Lahore. Representatives from Pakistan Academy of Family Physicians, Medical Teachers’ Association, Pakistan Society of Family Physicians, Private Hospitals’ Association and Association of Family Physicians were also present at the meeting and endorsed the PMA’s decision.
Delegation from KPK Healthcare Commission visited PHC
A delegation from KPK Healthcare Commission visited the PHC office on Saturday, 1st August, 2015. Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan and the senior management of the PHC welcomed Director Operations Mr. Asif Naveed and Deputy Director Management, Dr. Saeed-u-Rehman and gave them a detailed briefing about the governance and the operational structure of the PHC. The guests from KP were also apprised of the challenges faced by the PHC in regulating healthcare services in the public and private sectors and the process and strategies evolved by the PHC to overcome these challenges, for instance the census of healthcare establishments currently being carried out in five districts of Punjab. Dr. Naveed expressed his appreciation of the various initiatives undertaken by the PHC, particularly its ongoing campaign to eradicate quackery from Punjab.
Workshop for District Administration Officers on Anti-quackery Campaign:
The Punjab Healthcare Commission organized an orientation workshop for district health administration officers from Lahore, Kasur, Nankana Sahib and Sheikhupura as part of its ongoing campaign to eradicate quackery from Punjab. The purpose of the workshop was to give an overview of the PHC’s anti-quackery strategy and to impart legal and procedural orientation to the officers to seal facilities being operated by quacks under the provisions of the PHC Act, 2010. The participants of the workshop included DOHs, DDOHs, TMOs, TROs and Drug Controllers from the four districts of the Lahore division. They pledged their commitment and unmitigated support to the PHC’s campaign against quackery till the eradication of the menace from the entire division.
Meeting With Commissioner and District Administration Officers, Lahore Division:
A team of senior district administration officers, headed by Commissioner Lahore, Abdullah Khan Sumbal and including DCOs, EDOs, Drug Controllers and members of District Quality Control Board from all districts of the Lahore division, had a meeting with the COO and the senior management at the PHC office, on 4th June, 2015. The meeting was convened to discuss the anti-quackery campaign launched by the PHC on the direction of the Chief Minister. The COO, Dr. Muhammad Ajmal Khan stressed upon the vitality of role to be played district government officers for making the campaign effective and fruitful. It was unanimously agreed that committees would be constituted at the tehsil and town levels to ensure action against quacks and closure of their premises under the PHC Act, 2010.
Meeting with Delegation from WHO, Pakistan:
A delegation from the World Health Organization, led by Dr Lamia Mahmoud, Medical Officer MNCH, WHO, had an introductory meeting with the COO and the senior management at the PHC office, on 3rd June, 2015. The purpose of the meeting was to discuss and explore potential areas for collaboration between the PHC and the WHO. The visitors were given an overview of the PHC’s regulatory mandate and the facilitative approach it has adopted for implementation of standards at all kinds of healthcare facilities. The visitors were also informed that the PHC experts were engaged in developing minimum standards for Mother and Child Health (MCH) Centres. The WHO team acknowledged the efforts of the PHC and suggested programs for capacity building of private sector professionals, associated with mother and child health services, as a possible avenue of collaboration between the two organizations
Facilities of Quacks Sealed:
Two healthcare facilities being illicitly operated by quacks have been sealed under the PHC Act, 2010, in raids conducted by officials of the City District Government, Lahore, led by Mr. Khawaja Imran Nazir Vice Chairman Task Force North and Parliamentary Secretary for Health, on 26th May, 2015. The first raid was conducted at Sheikh Shabbir Surgical Hospital and Maternity Home, Purana Khana Ferozepur Road, Lahore, under the management of a dispenser pretending to be a qualified doctor. At the time of the raid, 4 patients receiving IV infusion were found at the unlawful facility. The second raid was conducted at Hafiz Hospital and Zacha Bacha Centre, Kashmir Patti, Purana Khana Ferozepur Road, Lahore, a centre being operated by Hafiz Abdul Qayyum, a pretender having no medical qualification and Noreen Shehzadi, a Lady Health Visitor. The services being provided by the LHV at the said facility were beyond the scope of services lawfully permissible for an LHV and the two had reportedly been operating the facility for the past 3 to 4 years. Both healthcare facilities were sealed under the PHC Act, 2010 and FIRs were registered in concerned police station against perpetrators. Proceedings were also started under the Medical and Dental Degrees Ordinance, 1982, and Allopathic System Prevention of Misuse Ordinance, 1962, while challans were also issued under the Drugs Act, 1976.
Meeting with Delegation from Aga Khan University Hospital:
A delegation led by Dr Shagufta Hassan, Chief Operating Officer, Clinical Laboratories and Research Services from The Aga Khan University Hospital, Karachi, visited the PHC office on 20th May, 2015. A fruitful discussion was held between the delegation and the PHC’s senior management about the need to regulate the quality of pathological services to ensure accuracy of diagnosis and maintain the continuum of care for patients. The delegation was given an overview of the different aspects of the PHC’s mandate, in particular, its efforts to prescribe standards for all kinds and tiers of healthcare establishments (HCEs). The delegation greatly appreciated the PHC’s efforts to introduce Minimum Service Delivery Standards (MSDS) for clinical and pathological laboratories and offered their unequivocal support and cooperation in the development of practical and effectual standards.
Meeting of the TAC Subcommittee on Quality Assurance and Standardization:
The PHC presented standards developed by its experts to the TAC Subcommittee on Quality Assurance and Standardization, in a meeting held on 15th May, 2015. The Subcommittee reviewed the Minimum Service Delivery Standards (MSDS) for Matabs, Clinical and Pathological Laboratories, Basic Health Units (BHUs) and Clinics of Family Physicians/GPs, developed by the PHC as benchmarks to ensure that services being delivered at these healthcare establishments (HCEs) are safe and conform to minimum standards. The meeting was presided over by Convener TAC, Dr. Abdul Majeed Chaudhry and was attended by Pro-vice Chancellor KEMU, Additional Secretary (Technical), Health Department, CEO National Hospital, Vice President CPSP, CEO SKMCHRC, Regional Director, CPSP, among others.
Roundtable on Quackery, its Perils and Ways to Curtail It:
he Punjab Healthcare Commission, in collaboration with Mir Khalil-ur-Rahman Memorial Society (Jang Group of Newspapers) organized a policy roundtable titled ‘Quackery, its Perils and Ways to Curtail It’, on 8th May, 2015. Advisor to Chief Minister Punjab, Khawaja Salman Rafique; Secretary Health Department, Jawad Rafique Malik; Commissioner Lahore Division, Abdullah Khan Sumbal; Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan; Director General Health Services, Dr. Zahid Pervaiz; office bearers of PAFP and PMA, and the senior management of the PHC participated in the roundtable.
Consultative Workshop on MSDS for Clinical and Pathological Laboratories:
Chairperson PHC, Justice (R) Aamer Raza Khan presided over a day-long consultative workshop held on 7th May, 2015, in Lahore to present the draft MSDS for Clinical and Pathological Laboratories to stakeholders. Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan, Dean Central Park Medical College, Professor Dr. A. Sohail Chughtai, the senior management of the PHC, academicians, professional pathologists and directors of clinical laboratories participated in the workshop. Experts from different districts of Punjab, including Lahore, Rawalpindi, Multan, Sargodha and Bahawalpur reviewed the standards and after a fruitful debate, whereby each detail of the standards was carefully considered, recommendations were made to improve the draft presented.
Capacity Building Workshop for Category II HCEs in Lahore:
Senior clinicians and managers of category II HCEs from districts Nankana Sahib, Sheikhupura and Lahore were invited by the PHC to attend a three-day workshop held from 6th May to 8th May, 2015. The participants were given a detailed overview of all the functional areas included in the MSDS for Category II HCEs and were familiarized with the PHC’s assessment methodology for determining conformance with standards. The participants expressed appreciation of the PHC’s efforts to facilitate service providers through capacity building initiatives.
Capacity Building Workshops for Homeopathic Practitioners in Lahore:
Homeopathic Practitioners from district Lahore were trained in the implementation of MSDS for Homeopathic Clinics in two successive workshops held on 5th and 6th of May, 2015. The MSDS for Homeopathic Clinics are benchmarks developed by the PHC to assess the quality of services being delivered at homeopathic clinics. Implementation of these MSDS will ensure the delivery of safe and high-quality services at these HCEs.
Workshops for Homeopathic Doctors
The PHC organized three consecutive workshops on 28th, 29th and 30th of April, 2015, conceived and conducted by the PHC experts to build the capacities of homeopathic practitioners, in order to enable them to successfully implement the MSDS of Homeopathic Clinics. More than 150 homeopathic doctors from all over Lahore, were trained in these workshops. The participants expressed their concerns with respect to the practical implementation of standards, keeping in view their resource constraints. The PHC experts explained that these standards were not prescriptive or cost intensive, as these had been developed keeping in view the realities on the ground.
Capacity Building Workshop for Homeopathic Doctors at Sahiwal:
A capacity building workshop for 45 homeopathic practitioners was organized at Sahiwal on 24th April, 2015. Homeopathic doctors from Pakpattan, Sahiwal and Okara were trained in the implementation of the MSDS at their clinics. The workshop enabled the participants to fully comprehend the practical application of standards, in all aspects of healthcare service delivery at their clinics. The workshop was a part of the PHC’s ongoing initiative to facilitate HCEs in the implementation of standards.
HCEs advised to ensure registration
The PHC has advised owners and managers of healthcare establishments (HCEs) to ensure registration with the PHC by 30th June, 2015. The registration of legitimate HCEs will aid the PHC in its campaign to eradicate quackery in Punjab. A public notice to this effect appeared in leading English and Urdu language newspapers on 22nd April, 2015.
Capacity Building Workshop for Category II HCEs at Sahiwal:
A capacity building workshop was organized at Sahiwal for staff of category II HCEs from 21st to 23rd April, 2015. Owners, managers, clinicians and allied health professionals from Sahiwal, Okara, Khanewal and Pakpattan were trained to implement MSDS at their respective HCEs. The 35 participants of the workshop were familiarized with all the functional areas included in the MSDS, specially developed for category II HCEs by the PHC. The PHC’s assessment methodology for measuring compliance with the standards was also explained.
Study Tour by Department of Health, Government of Sindh:
A five member delegation from the Health Department, Government of Sindh, led by Special Secretary (Public Health), paid a day long visit to the PHC office, on 14th April, 2015, as part of a study tour facilitated by the USAID to assist in the establishment of the Sindh Healthcare Commission. The delegation also included representatives from Jhpiego, JSI Research and Training Institute Inc. and Contech International. Chief Operating Officer and the senior management elaborated on the functional status of the PHC, the regulations and processes developed for successful execution of its regulatory mandate and the strategies evolved to overcome the challenges.
Workshop for Category II HCEs:
The PHC organized a capacity building workshop for clinical, managerial and allied staff, at Bahawalpur, from 7th to 9th April, 2015. The workshop was attended by 23 participants from 20 category II HCEs in Bahawalpur, Bahawalnagar, Lodhran, Rahim Yar Khan, and Multan. Expert trainers from the PHC explained the functional areas of the MSDS to facilitate participants in developing implementation plans for their respective HCEs. Implementation of the MSDS is a necessary requirement for grant of the regular license to an HCE by the PHC.
Expert Surveyors from the PHC conducted the regular inspection of the Social Security Hospital on 3rd April 2015
Expert Surveyors from the PHC conducted the regular inspection of the Social Security Hospital, Gujranwala to assess its compliance with MSDS. The inspection lasted for three days from 1st to 3rd April, 2015. PHC has conducted more than 455 inspections all over Punjab.
Seminar at Hamdard Centre
Pakistan Association for Eastern Medicine organized a seminar for Attiba at Hamdard Centre, Lahore, on 3rd April, 2015. The seminar was organized to discuss the PHC’s role in standardizing delivery of healthcare services at Matabs. Director Clinical Governance and Organizational Standards, Dr. Mushtaq Ahmed was the chief guest at the occasion. He apprised the Attiba of the PHC’s mandate to regulate lawful healthcare service providers and eliminate quackery in the province and assured them of the PHC’s commitment to resolving their concerns with respect to regulation of services under the PHC Act.
Islamic Homeopathic Medical Association:
Director Clinical Governance and Organizational Standards represented the PHC at a seminar organized by Islamic Homeopathic Medical Association on 3rd April, 2015, at Sargodha. The seminar was attended by renowned homeopathic practitioners from Sargodha division as well as members of the National Council for Homeopathy (NCH). The attendees of the seminar were apprised of the PHC’s mandate to register and license HCEs and to prescribe minimum standards for delivery of healthcare services. The 150 attendees agreed to register themselves with the PHC in fulfillment of their statutory obligation.
Capacity building Workshop for Homeopaths:
Homeopathic practitioners from Gujranwala division participated in a capacity building workshop organized by expert trainers from the PHC on 3rd April, 2015. The purpose of the workshop was to acquaint practitioners with the MSDS for Homeopathic Clinics, prescribed by the PHC for standardization of healthcare services. The 23 participants of the workshop came from 13 districts of Punjab. They commended the PHC’s efforts to facilitate implementation of standards at HCEs.
Capacity Building Workshop at Gujranwala:
The Punjab Healthcare Commission (PHC) organized a three-day capacity building workshop at Gujranwala, from 31st March to 2nd April, 2015. Clinicians, managers and allied professionals from 16 category II hospitals, from districts Gujrat, Sialkot, Hafizabad and Gujranwala participated in the workshop. Expert trainers of the PHC trained the participants in the implementation of the MSDS explaining in detail about the functional areas assessment methodology employed by the PHC to gauge compliance.
PHC surveyors have conducted visits to public and private sector HCEs in all districts of Punjab.
Experts from the PHC have carried out 515 inspections in Punjab. Teams of surveyors have conducted visits to public and private sector HCEs in all districts of Punjab. Category I and II HCEs have been inspected to assess their conformance to relevant MSDS prescribed by the PHC.
Registrations of HSPs/HCEs
The PHC has registered 9199 healthcare service providers from all districts of Punjab including 3702 public sector and 5497 private sector service providers. Provisional licenses have been issued to 2768 healthcare establishments (HCEs).
PHC surveyor conduct regular inspection to City Hospital Multan
City Hospital, Multan, was inspected by a team of expert surveyors by the PHC surveyors, to determine its level of compliance with the MSDS, from 31st March, 2015 to 2nd April, 2015.
Introductory Meeting with Rutgers WPF:
A delegation from Rutgers WPF, a multinational, non-profit organization, working for sustainable human development by promoting the sexual and reproductive health and rights of youth, women and marginalized groups, had an introductory meeting with the COO and the senior management at the PHC office, on 30th March, 2015. The purpose of the meeting was to discuss and explore potential areas for collaboration between the PHC and Rutgers WPF. The delegation included the Country Representative for Pakistan, Mr. Qadeer Baig, Programme Development Officer, Mr. Shehryar Ghazi and Advocacy Officer, Ms. Natasha Sajjad. The visitors were given an overview of the different aspects of the PHC’s mandate, the challenges it faces as a regulator of healthcare services and the facilitative approach it has adopted to engender support among stakeholders for its initiatives.
Public Notice
A notice informing all healthcare service providers of their legal obligation to register with the PHC has been published in all leading, English and Urdu language newspapers in Punjab. Healthcare service providers (HSPs) and healthcare establishments (HCEs) across Punjab are obligated to register with the PHC in terms of Section 13 of the PHC Act. Last Date for Registration Last date for healthcare service providers and healthcare establishments to register with the PHC is 15th March, 2015.
Expert on Quality Healthcare from UK Visited the PHC:
Dr. Imran Qureshi the Director General DAPS Global and BMJ Quality Clinical Adviser, visited the PHC office on Monday 7th July, 2014, to meet the COO and the senior management and discuss the role of culture and innovation in advancing patient safety and quality of healthcare services. He appreciated the PHC’s efforts toward the development and implementation of MSDS which have established a basic premise within which hospitals had to operate. He also emphasized on the importance of embedding quality in the medical curriculum at an early stage.
Capacity Building Workshop in Faisalabad:
A capacity building workshop was conducted at a local hotel in Faisalabad for senior clinicians, healthcare experts and health managers from 24th to 26th June 2014. Healthcare professionals from various healthcare establishments in Districts Faisalabad, Narowal, Chiniot, Toba Tek Singh, Mandi Bahauddin, Nankana Sahab, and Faisalabad were trained in the implementation of the MSDS at their respective establishments. The participants vouchsafed their commitment to the implementation of the MSDS at their respective HCEs.
Capacity Building Workshop in Sargodha:
A capacity building workshop on implementation of MSDS at healthcare establishments was organized at a local hotel in Sargodha from 18th to 20th June 2014. The participants included senior clinicians and managers from HCEs in Khushab, Sargodha, Mianwali and Bhakkar. The participants were familiarized with the scoring criteria used by the PHC to assess compliance with the MSDS and were also trained in the use of self-assessment tools, prior to an inspection by the PHC. The participants gave high ratings to the workshop in the gain assessment survey conducted after the workshop.
Capacity Building Workshop in Sahiwal:
A capacity building workshop for healthcare experts, health managers and senior clinicians from Pakpattan, Okara, Khanewal, Vehari and Sahiwal was organized at a local hotel in Sahiwal from 12th to 14th June, 2014. The participants were trained in the implementation of MSDS to ensure compliance of these standards by their respective HCEs, a prerequisite for award of a Regular License by the Punjab Healthcare Commission. The participants gave positive feedback about the contents and training methodology of the workshop.
Second Meeting of TAC
The second meeting of the Technical Advisory Committee of the PHC was held on the 12th of June, 2014. Earlier the Board of Commissioners, Punjab Healthcare Commission had reconstituted the Technical Advisory Committee, following nominations by the respective agencies/authorities against vacant positions.
Second Meeting of TAC
The second meeting of the Technical Advisory Committee of the PHC was held on the 12th of June, 2014. Earlier the Board of Commissioners, Punjab Healthcare Commission had reconstituted the Technical Advisory Committee, following nominations by the respective agencies/authorities against vacant positions.
A capacity building workshop was held at Hafizabad for senior clinicians, healthcare experts and managers from 9th to 11th June 2014. The staff from the participating healthcare establishments was trained in the implementation of Minimum Service Delivery Standards for Hospitals to enable them to qualify for a license from the PHC. The participants expressed their complete satisfaction with the training methodology and the contents of the workshop.
Capacity Building of the PHC Employees:
A training workshop on ‘Office Filing, Noting and Drafting’ was organized for PHC employees at a local hotel on 7th June and 14th June, 2014, to enhance their capacities for proper handling and maintenance of records and files as well as the correct drafting of various documents. The workshop was facilitated by an external resource person specially engaged for the purpose.
Capacity Building Workshop in Layyah:
A capacity building workshop was organized for healthcare experts, consultants, clinicians, healthcare managers and service providers in Layyah from 4th to 6th June 2014. The participants which included professionals from HCEs in Districts Rajanpur and Layyah, were trained in the implementation of the MSDS at their respective healthcare establishments. Satisfactory compliance with the MSDS entitles an HCE to the award of a Regular License by the PHC. The participants appreciated the facilitative exercise by the PHC designed to assist them in the implementation of the MSDS.
Capacity Building Workshop at Kallar Kahar:
A capacity building workshop was conducted at Kallar Kahar from 28th to 30th May, 2014, for senior clinicians, healthcare experts and managers of HCEs from Chakwal. The participants were apprised of the importance of the MSDS for hospitals in ensuring patient safety and improving the quality of healthcare services being rendered in the province of the Punjab. The assessment methodology employed by the Commission to measure compliance with the MSDS by an HCE was explained in detail to the participants.
Capacity Building Workshop in Multan:
A capacity building workshop was organized for healthcare experts, consultants, clinicians, healthcare managers and service providers in Multan from 22nd to 24th May, 2014. The managers and clinicians from HCEs in Multan, Rajanpur and Layyah were trained in the implementation of the MSDS for hospitals at their respective HCEs and were also familiarized with self-assessment tools along with the scoring matrix developed by the PHC for grading HCEs on their compliance with the MSDS.
Support Staff Training on Personal Grooming and Etiquettes:
The PHC organized a workshop on ‘Personal Grooming and Etiquettes’ by the Centre for Management Development for the support staff (office boys, cleaning crew and chauffeurs) on Sunday, 18th May, 2014, at a local hotel. The purpose of the workshop was to enhance the participants’ interpersonal, problem-solving and self-grooming skills to augment their development as individuals and professionals. In its commitment to continuous improvement in the quality of its workforce, the Commission has a training strategy to optimize the performance of staff members and help them develop to their full potential.
Capacity Building Workshop for Surveyors:
The PHC organized a capacity building workshop for healthcare professionals from 13th to 16th of May, 2014, in order to train them as surveyors capable of carrying out inspections of healthcare establishments. The participants included healthcare professionals who were trained in the application of the assessment methodology employed by the PHC to assess compliance with the MSDS. The participants were also imparted training on the guidelines for surveyors developed by the PHC. Under Section 22 of the PHC Act, 2010, the Commission has been authorized to appoint inspection team to carry out inspections of healthcare establishments.
Meeting with Stakeholders in Layyah:
The PHC organized a Consultative Workshop on the 15th of May, 2014, to solicit opinion of stakeholders on Complaints Management and Licensing Regulations and Charters of Rights for patients and healthcare establishments. The meeting was inaugurated by Chairperson Punjab Healthcare Commission, Justice (Retd.) Aamer Raza Khan. Renowned healthcare experts and leading professionals of Allopathic, Homeopathic, Tibb, Dentistry and other related disciplines from public and private sectors proffered their considered opinions on the aforementioned drafts. These drafts will subsequently be presented in a forthcoming meeting of the Technical Advisory Committee (TAC).
Meeting with Stakeholders in Layyah & Rajanpur
The Punjab Healthcare Commission conducted sensitization meetings in Districts Rajanpur and Layyah on the 8th and 9th of May, 2014, respectively. A team from the PHC led by Dr. Muhammad Ajmal Khan, COO, visited the two districts to apprise members of the district administration, healthcare experts, clinicians and senior administrative staff of public and private hospitals, of the significance of the implementation of the Minimum Service Delivery Standards (MSDS) for bringing about improvement in the quality of healthcare services in Punjab. After the passage of the PHC Act, 2010, it is legally incumbent upon healthcare establishments to obtain a license from the PHC and compliance with the MSDS is a precondition for grant of license by the PHC. Assistant Deputy Commissioner (ADC) Mr. Muhammad Amin Awaisi was present at the event in Rajanpur, while the meeting in Layyah was attended by District Coordination Officer (DCO), Mr. Nadeem ur Rehman.
The Punjab Healthcare Commission has conducted 25 Capacity Building Workshops across Punjab on implementation of MSDS .
The Punjab Healthcare Commission has conducted 25 Capacity Building Workshops for senior clinicians, consultants and managers of healthcare establishments (HCEs) across Punjab. The purpose of these workshops was to facilitate these HCEs in the implementation of the Minimum Service Delivery Standards (MSDS) for tertiary care hospitals. Healthcare professionals from Lahore, Gujranwala, Sialkot, Gujrat, Faisalabad, Multan, Khanewal, Okara, Mandi Bahauddin, Jhang, Bhakkar, Toba Tek Singh, Attock, Chakwal, Jehlum, Rawalpindi, Narowal, Sheikhupura, Sargodha, Kasur, Chiniot, Hafizabad, Dera Ghazi Khan, Rajanpur, Layyah, Sahiwal, Pakpattan, Vehari, Khushab, Mianwali, and Nankana Sahib districts have been trained in the implementation of the MSDS.
PHC surveyors have conducted visits to public and private sector HCEs in all districts of Punjab.
The PHC inspection teams have conducted 179 inspections of healthcare establishments in 35 districts of Punjab. These include 151 Pre-assessments and 28 Regular Inspections of Category I and II HCEs. A total of 153 HCEs have been inspected till date, including 90 from the public sector and 63 from the private sector.
Capacity Building Workshop in Lahore & Multan
The Punjab Healthcare Commission organized capacity building workshops in Multan and Lahore to train senior clinicians and health managers in the Implementation of the Minimum Service Delivery Standards. The workshop in Multan was conducted from 22nd to 24th April and was attended by staff from hospitals in Rajanpur, Layyah, Dera Ghazi Khan and Multan. The workshop in Lahore was conducted from 28th to 30th April and was attended by participants from Layyah, Rajanpur and Lahore. Development and enforcement of the MSDS is part of the PHC’s mandate to ensure the quality of healthcare services being delivered in Punjab. The PHC has so far conducted 17 Capacity Building Workshops to facilitate 183 hospitals in the implementation of the MSDS. A total of 468 participants have been trained in these workshops.
Consultative Workshop for Sharing MSDS for Category II HCEs:
Chairperson PHC, Justice (R) Aamer Raza Khan inaugurated a consultative workshop organized by the PHC for experts from the medical profession to share the Minimum Service Delivery Standards for Category II healthcare establishments, on 19th April, 2014, at a local hotel in Lahore. The Chairperson urged healthcare service providers to register with the PHC and to ensure implementation of standards at their establishments for bringing about improvement in the quality of services being proffered in Punjab. The Chief Operating Officer in his remarks reiterated PHC’s commitment of continuously engaging stakeholders in a consultative process to ensure that the standards formulated by the Commission were consistent with the ground realities of the health sector. The participants gave their inputs which will be duly incorporated into the MSDS draft. The MSDS for Category II HCEs will be finalized after formal endorsement by the Technical Advisory Committee of the PHC and approval by the Board of Commissioners, followed by notification by the Government of Punjab.
PHC Meeting for Healthcare Professionals in Hafizabad:
A team from the Punjab Healthcare Commission visited Hafizabad to apprise stakeholders of the implications of the PHC Act, 2010, on 14th April, 2014. Apart from the senior management of the PHC, members of the district administration including EDO (H) and DDOH, healthcare experts and service providers were present at the meeting, held at a local hotel. The speakers from the PHC emphasized on the importance of registration, implementation of standards, and subsequent licensing of HCEs by the Commission and the need to establish adequate mechanisms to address the grievances of patients at healthcare facilities. The Healthcare scheme announced by the Government of Punjab allows for empanelment of only those hospitals that have been registered and licensed by the PHC.
PHC Granted Tax Exemption
The Punjab Healthcare Commission has been granted income tax exemption subsequent to its certification as a non-profit organization by the FBR.
Sensitization Meeting for Bahawalpur Division:
The COO and senior management of the PHC conducted an introductory meeting for stakeholders in Bahawalpur on 23rd January, 2014, at a local hotel. The meeting which was attended by Commissioner Bahawalpur Division, DCO Bahawalpur, EDO (H) Bahawalpur, Medical Superintendents of various public and private hospitals, and prominent members of the medical fraternity from districts Bahawalpur, Bahawalnagar and Rahim Yar Khan. The PHC team introduced the concepts of registration, licensing, implementation of service delivery standards and the management of complaints under the PHC Act, 2010, to the attendees. The presentations of the speakers were followed by a question and answer session.
Quaid-e-Azam Medical College Sensitization:
A team from PHC led by COO Dr. Muhammad Ajmal conducted a sensitization meeting with the Academic Council of Quaid-e-Azam Medical College and Administrative Staff Bahawal Victoria Hospital, on 23rd January, 2014. Vice Principal QMC, Ijlal Haider Rizvi and Medical Superintendent, Bahawal Victoria Hospital, Irshad Ahmed were present at the meeting. The purpose of meeting was to apprise eminent professors and administrators of the Commission’s mandate for developing standards for healthcare service delivery, registering and licensing of healthcare establishments and addressing grievances of patients and healthcare service providers. The team from the Commission also responded to queries of the participants.
Sensitization Meeting for Multan Division:
The COO and senior management of the PHC conducted an introductory meeting for health sector stakeholders from the entire Multan Division on 22nd January, 2014, at a local hotel. The meeting was attended by members of respective district administrations including DCOs Multan and Khanewal, and EDOs (Health) Multan and Lodhran, Medical Superintendents of various public and private sector hospitals and medical practitioners including homeopaths. The PHC’s mandate to register and license healthcare establishments after due implementation of the MSDS and management of complaints filed by patients and healthcare service providers were the dominant themes at the event. Members of the audience displayed keen interest in the discussion on the Commission’s mandate and asked numerous pertinent questions.
Sleep Management Workshop for PHC Staff:
The PHC organized a session on ‘Sleep Management’ by esteemed trainer Suleman Ahmer for the entire staff on Sunday, 5th January, 2014. The employees of the PHC were also encouraged to bring their friends and families along to the workshop. The theme of the workshop was maximization of benefits of sleep through correction of sleeping patterns. Islamic teachings and scientific knowledge pertaining to sleep were also discussed.
Sahiwal Division Sensitization:
The PHC organized a sensitization meeting for the local administration, practitioners and stakeholders affiliated with healthcare service delivery in Sahiwal Division on 2nd January, 2014. Members of Academic Council, Sahiwal Medical College also participated in the meeting. Chief Operating Officer and senior management from the PHC communicated the Commission’s obligations to develop standards, register and license healthcare establishments and redress grievances of patients and HCEs in detail to the participants during the course of the event. The presentations by the PHC team were followed by a vigorous question and answer session.
FMH Academic Council Sensitization:
The Chief Operating Officer and Senior Management, PHC, held a sensitization meeting with the Academic Council, Fatima Jinnah Hospital College of Medicine and Dentistry, on the 31st of December, 2013. The meeting was attended by a large number of participants who were acquainted with the changes in the regulatory regime, envisaged in the PHC Act, and the ensuing functions of the Commission including the development and enforcement of the Minimum Service Delivery Standards and registration and licensing of healthcare establishments in Punjab. The team from the Commission also responded to queries regarding various initiatives of the Commission to facilitate implementation of Minimum Service Delivery Standards.
Shalimar Hospital, Sensitization:
The Chief Operating Officer and Senior Management, PHC, held a sensitization meeting with the Academic Council, Shalimar Medical and Dental College and Administrative Staff, Shalimar Hospital on the 27th of December, 2013, at the college premises. The purpose of the meeting was to apprise the participants of the Commission’s mandate for developing Minimum Service Delivery Standards and registering and licensing healthcare establishments in Punjab. Key areas of improvement in healthcare service delivery and the main concerns of healthcare professionals and service providers were also among the subjects of discourse at the meeting.
Registration of Healthcare Service Providers
The Punjab Healthcare Commission has registered 767 healthcare service providers (HSPs) from different districts of the province. Out of these, 407 HSPs have been awarded Provisional Licenses for their respective healthcare establishments (HCEs). These include 180 public and 227 private sector HCEs that have been provisionally licensed by the Commission. Registration of healthcare service providers and licensing of healthcare establishments is part of the PHC‘s mandate to bring about improvement in the quality of healthcare service delivery in Punjab.
Strategic Time Management Workshops:
The Human Resources Department at PHC organized `Strategic Time Management` Workshops for the entire staff, by the well-known training firm, Timelenders. The employees of the Commission were divided into two groups, with the training for the first group taking place from the 12th to the 14th of December, and that of the second, from the 18th to the 20th of December. The participants learnt the importance of managing time in order to adequately fulfil their personal and professional obligations and leading more productive lives yet less stressful lives. The participants were also introduced to applicable frameworks for better management of time.
Registration of Healthcare Service Providers
The Punjab Healthcare Commission has registered 767 healthcare service providers (HSPs) from different districts of the province. Out of these, 407 HSPs have been awarded Provisional Licenses for their respective healthcare establishments (HCEs). These include 180 public and 227 private sector HCEs that have been provisionally licensed by the Commission. Registration of healthcare service providers and licensing of healthcare establishments is part of the PHC‘s mandate to bring about improvement in the quality of healthcare service delivery in Punjab.
Stakeholder Sensitization in Sargodha Division:
A team headed by Chief Operating Officer, Dr. Muhammad Ajmal Khan and including the senior management of the Punjab Healthcare Commission was at Sargodha for the meeting which was attended by notables like the Additional Commissioner Sargodha, Irfan Sindhu; Principal Sargodha Medical College, Professor Dr. Ashraf Niazi; President PMA Sargodha, Dr. Sikander Warraich; Executive District Officers (Health) Bhakkar and Mianwali; veteran professors and doctors, homeopaths and hakeems and other stakeholders from the health sector. The meeting was conducted to familiarize the participants with the Commission’s mandate of enforcing standards, issuing licenses and adjudicating complaints of health service providers and patients.
Seminar on Dengue Treatment Guidelines for Family Physicians (13th Nov, 2013):
The Seminar organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family Physicians. Notable among those present were Chairman, PHC, Justice (R) Aamer Raza Khan; Advisor to CM Punjab on Health, Khwaja Salman Rafique; Chief Operating Officer, PHC, Dr. Muhammad Ajmal Khan; and President, PAFP, Tariq Mahmood Mian. Leading medical professionals and professors of pediatrics, Dr. Muhammad Yaqub Kazi and Dr. Muhammad Ali Khan gave detailed presentations on the clinical management and critical care of Dengue patients, and early detection and effective monitoring of the disease. Additional Director General Dengue Cell Punjab, Dr. Jaffer Ilyas communicated the Punjab Government’s Initiatives for curtailing the spread of Dengue, to the participants.
Seminar on Dengue Guidelines for Family Physicians (11th Nov, 2013):
The seminar was organized by the Punjab Healthcare Commission in collaboration with the Pakistan Academy of Family Physicians. Commissioner PHC, Dr. Muhammad Amjad Saqib; Chief Operating Officer, PHC, Dr. Muhammad Ajmal; Additional Director General, Dengue Cell Punjab, Dr. Jaffer Ilyas were present at the occasion. Renowned health experts Dr. Javed Akram and Dr. Ali Jawa informed the participants of the critical measures in the treatment of Dengue patients. The event was organized by PHC to facilitate family physicians in the discharge of their professional duties in the fight against Dengue.
Notifications!
Important notification for all private hospitals on measures to curb Dengue in Punjab.
PHC’s Anti-Dengue Drive
Punjab Healthcare Commission (PHC) has taken notice of resurgence of Dengue Epidemic in the province, subsequent to the occurrence of large number of dengue cases in the province of Khyber Pakhtunkhwa and Sind during last month. PHC visited 15 hospitals from both the public and private sectors to ensure quality of healthcare service delivery to the dengue patients. PHC has also shared its data regarding private hospitals and GPs with the Punjab Information Technology Board (PITB). Similarly, data of respective divisions has also been shared with the Commissioners of Lahore and Rawalpindi. PHC with the support of PITB has sent sms to all GPs and private hospitals to comply with the Treatment Guidelines on Dengue issued by the Government and has strongly urged for proper management of dengue cases. These Treatment Guidelines on Dengue have been uploaded at www.phc.org.pk
Sensitization, Academic Council FJMC:
A team from the Punjab Healthcare Commission visited Fatima Jinnah Medical College on the 30th of October to apprise the Academic Council, FJMC, about the scope of the Commission’s mandate and its efforts toward ensuring improvement in healthcare service delivery through development of standards, licensing of healthcare establishments and management of complaints. Apart from the Chief Operating Officer, the team from PHC included Directors of Licensing and Accreditation, Complaints, and Clinical Governance, along with the Head of Communications.
Sensitization LGH, PGMI:
Chief Operating Officer and Senior Management met members of the Administrative Staff, Lahore General Hospital and the Academic Council, Post Graduate Medical Institute on 29th October and sensitized them about the PHC’s mandate and its envisioned role in health sector regulation. The members of the Administrative Staff and the Academic Council present at the occasion put their queries about the Commission’s objectives before the team from PHC and also shared their experiences regarding challenges attendant on healthcare service delivery in one of the largest public sector tertiary care hospitals in Punjab.
PHC Sensitizes Academic Council, Jinnah Hospital:
A team from PHC met the Academic Council of Jinnah Hospital on 14th October, to apprise them of the Commission’s mandate and its envisaged role in health sector regulation in Punjab. The team led by COO, Dr. Muhammad Ajmal and comprising of the senior management, emphasized on the importance of the implementation of Minimum Service Delivery Standards in healthcare establishments for accelerated improvement in the delivery of healthcare services. The meeting also served as an opportunity for members of the Academic Council to receive direct responses to their queries regarding various aspects of the Commission’s operations.
Strategic Vision Workshops:
World renowned organization Timelenders conducted three-day training sessions on ‘Strategic Vision’ at a local hotel for all the employees of PHC, including the senior management. The purpose of the workshops was to enable the employees to look to the future and develop a personal vision for themselves as well as to induce in them a sense of commitment toward a collective vision for the organization, and to enable them to successfully develop synergies between the two for personal and organizational growth.
PMA Delegation visits PHC:
A delegation from PMA came to the PHC office on October 2nd to share their views on Punjab Healthcare Commission’s Complaints Management Regulations (Draft), 2013, and to discuss areas of mutual concern with the Commission. COO, Dr. Muhammad Ajmal and Director Complaints, Riaz Ahmed Tasneem welcomed the delegation which included Dr. Tariq Mian and Dr. Tanveer Ahmed among others. The meeting provided a valuable opportunity of discourse between senior members of both organizations.
Sensitization Meeting in Rawalpindi
Commissioner PHC, Ms. Clara Pasha and Commissioner Rawalpindi, Khalid Masood Chaudhry attended a meeting of stakeholders on Saturday, 28th of September, 2013, conducted by PHC to sensitize them about the scope of the Commission’s mandate and its various initiatives. The team from PHC present at the event comprised of Chief Operating Officer, Dr. Muhammad Ajmal Khan and senior members of the PHC management. Other participants included Principal Rawalpindi Medical College, Regional Director CPSP, President College of Pathologists, Pakistan, eminent professors, homeopaths, and medical superintendents and administrators of various public and private sector hospitals.
MSDS Reference Manual Dissemination Workshop in Faisalabad:
PHC conducted MSDS Reference Manual Dissemination Workshop at Faisalabad on 18th September, 2013, which was attended by District Coordination Officer, Najam Shah, Principal Punjab Medical College and senior professors from Faisalabad Institute of Cardiology, among others. The PHC team present at the event included COO, Dr. Muhammad Ajmal Khan and Directors of Complaints, Licensing and Clinical Governance.
MSDS Reference Manual Dissemination Workshop in Gujranwala:
MSDS Reference Manual Dissemination Workshop was held at Gujranwala on 14th September, 2013. The chief operating officer and the senior management of PHC were present at the event. Participants included Director General Health Services Punjab; Director Health Services, Gujranwala Division; senior professors and superintendents of hospitals.
Notice for All Healthcare Establishments
All Healthcare Establishments are required to register with the Punjab Healthcare Commission.
PHC Complaints Management Regulations (Draft)
PHC Complaints Management Regulations (Draft) have been printed in two leading newspapers, Nawa-e-Waqt, dated 19th August, 2013, and The News, dated 21st August, 2013.
Draft Regulations Available
Complaints Regulation
A number of hospitals have been inspected by qualified experts of PHC.
The process of inspections of Category-I Healthcare Establishments in Punjab has been successfully started. A number of hospitals have been inspected by a qualified team of Expert Surveyors/ Assessors to evaluate the implementation status of Minimum Service Delivery Standards (MSDS) for issuance of license.
Pool of Experts Surveyors
Pool of Experts Surveyors is in process of rapid expansion. More than 30 Expert Surveyors/ Assessors have been identified and trained on the Licensing process of Commission and to assess the implementation status of Minimum Service Delivery Standards (MSDS). This pool of expert is in process of expansion to execute inspections of more than 500 Category-I HCEs across Punjab.
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