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Clinical Governance
Clinical Governance is a framework through which organizations are accountable for continually improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish (Donaldson & Scaly)
Minimum Service Delivery Standards (MSDS)
The MSDS define a set of the benchmarks for minimum level of mandatory services that a Healthcare Establishment (HCE) is responsible to achieve and patients have a right to expect. It entails a package of yardsticks essential for all Categories of the Healthcare Establishments i.e. at Primary, Secondary and Tertiary levels in Punjab and encompasses all the disciplines of healthcare and focuses on ensuring Quality Healthcare Services.

The MSDS and Reference Manual for Category I HCEs have been developed by the Punjab Healthcare Commission through a consultative process, bringing together healthcare experts, practitioners from medical fraternity and other key stakeholders from Public and Private Health Sectors.

The MSDS and Reference Manual are provided to the HCEs on submission of formal application for the license. Extra copies are made available on additional subscription as and when demanded. So far MSDS, Reference Manual and Self-Assessment Tools for Category I HCEs i.e. Hospitals having 51 or more beds have been developed. Such material for other Categories (II and III) of HCEs is being developed in a phased manner.
Minimum Service Delivery Standards (MSDS)
Category I hospitals include 51 or more bedded hospitals.
Presently following Publications are available at PHC on prescribed minimal cost;
  • Minimum Service Delivery Standards (MSDS) for Hospitals-2012
  • MSDS - Reference Manual 2013
  • Self-Assessment Tool
Please Click Here for contact link to procure the required publication.
Introduction to Clinical Governance
MSDS Implementation Process
Best Practices
Fast Facts
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